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Lockly Visage Zeno Series Facial Recognition Deadbolt

 & John R. Delaney Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Lockly Visage Zeno Series Facial Recognition Deadbolt - Lockly Visage Zeno Series Facial Recognition Deadbolt (Credit: Lockly)
4.5 Outstanding

The Bottom Line

The Lockly Visage Zeno Series offers multiple ways to lock and unlock your door, including Apple Home Keys, fingerprint scanning, voice commands, and, most uniquely, facial recognition.

Pros & Cons

    • Integrated facial recognition
    • Access via fingerprint scan and keypad
    • Works with Apple HomeKit and Home Keys
    • Supports Alexa, Google, and Siri voice control
    • Easy to install
    • Pricey
    • Doesn't support IFTTT

Lockly Visage Zeno Series Facial Recognition Deadbolt Specs

App Mobile
Connectivity Bluetooth
Connectivity Wi-Fi
Guest Access
Installation Exterior Escutcheon
Installation Interior Escutcheon
Integrations Amazon Alexa
Integrations Apple HomeKit
Integrations Google Assistant
Touchpad
Voice Activation

We've reviewed several smart locks that offer access using fingerprint scans, voice commands, and keypad codes, but the $349 Lockly Visage Zeno Series is the first one we’ve tested that adds facial recognition into the mix. The lock will scan your face when you approach it, offering a completely hands-free way to unlock your door. You can also use the fingerprint scanner; the touch-screen keypad; the mobile app; Alexa, Google, and Siri voice commands; Apple Home Keys; and traditional keys. It’s one of the most versatile smart locks we’ve seen and a shoo-in for an Editors’ Choice award.

Design and Features: Advanced Home Access

Available in Matte Black or Satin Nickel finish options, the Visage is a sleek-looking complete lock assembly made of zinc alloy. It has an IPX5 waterproof rating and comes with interior and exterior escutcheons, a mounting plate and assorted mounting hardware, a deadbolt assembly, a strike plate, a pair of keys, a touch-screen cover, a USB-C charging cable, two rechargeable battery packs, a door sensor, an installation guide with templates, and a user guide. Connectivity comes by way of built-in Bluetooth and Wi-Fi (2.4GHz) radios.

The exterior escutcheon measures 6.2 by 2.5 by 1.1 inches (HWD) and is equipped with a binocular facial recognition module that uses two infrared cameras with a 2MP resolution. Below the module is the same PIN Genie touch-screen keypad used in the Lockly Vision Elite ($499.99) and the Lockly Secure Plus ($249.99) models. Lockly's Pin Genie constantly changes the order of the numbers on the four-button keypad, making it difficult for someone to steal your code by peeking over your shoulder or examining fingerprint smudges.

(Credit: John R. Delaney)

The touch screen also contains an Apple Home Key sensor that lets you tap an Apple Watch or an iPhone to unlock the door, a wake-up button that activates the screen when idle, and an OK button to use when entering codes. LED indicators include Bluetooth and Wi-Fi connectivity status, locked or unlocked status, and a low-battery warning.

Below the touch screen is a physical keyhole and a fingerprint scanner. On the bottom edge is a USB-C port (behind a rubber gasket) for connecting a battery backup device if the battery dies. The battery pack is rated to last up to eight months before requiring a recharge.

The Visage works with the Amazon Alexa, Apple HomeKit, and Google Assistant home automation platforms, but it doesn’t support IFTTT, a service that allows for integrations with numerous third-party smart home devices. That said, it can still work with other devices as part of Alexa routines and HomeKit scenes, and it supports Alexa, Google, and Siri voice commands. The August Wi-Fi Smart Lock ($229.99) and the Ultraloq Bolt Fingerprint ($249.99) both work with IFTTT, but neither supports facial recognition.

The lock works with the Lockly Home mobile app (available for Android and iOS), which currently only supports Zeno series locks and features a redesigned user interface compared with the older Lockly app. The lock appears in a panel on the app’s My Property screen alongside any other compatible locks you may have installed. The panel tells you the name of the lock, its current status (locked, unlocked), and the time and date of the last status update. This screen also features a control bar with buttons labeled Access Logs, Lock Doors, and Refresh. The Access Logs button displays a history of lock activities, Lock Doors locks all your connected locks at once, and Refresh updates the lock's status.

Tap the lock’s panel to open the control screen. There, you’ll find a circle that you can tap to lock and unlock the door. The circle is blue when locked and red when unlocked. Below the circle is a panel with buttons for connecting to the lock via Bluetooth or Wi-Fi and a battery level gauge. Other panels tell you the current status (locked or unlocked) and when the status was last updated.

A taskbar at the bottom of the screen includes a Lock icon that takes you back to the control screen, alongside buttons for History, Manage Access, and Settings. Tap History to view a timeline of all lock events, or Manage Access to add users, assign PIN codes (for permanent, time-based, or one-time use), register fingerprints and facial scans, and create one-time offline access codes that can be used without the app or internet access.

The Settings button takes you to a screen where you can configure Wi-Fi, update the firmware, change your admin code, enable notifications, configure power-saving modes, enable Auto-Lock and face recognition, and enable Rain mode, which disables the keypad to avoid false triggering in bad weather.

(Credit: Lockly)

Installation and Performance: Easy and Dependable

Installing the Visage lock is easy. I removed my old lock assembly, installed the deadbolt and strike plate, and then attached the exterior escutcheon to the door using the mounting plate and bolts. I connected the data and antenna cables, attached the interior escutcheon to the mounting plate, and installed a fully charged battery pack. I pressed the programming button until the lock began a quick self-diagnostic routine, attached the door sensor using the adhesive backing, and was ready to add the lock to the mobile app.

I tapped the plus button on the app’s My Property screen and used my phone’s camera to scan the code on the activation card. The app immediately recognized the lock, so I tapped “Already Installed. Set Up My Device” and followed the on-screen instructions to activate the lock and set up an Administrative access code. I then gave the lock a name, ran a diagnostic test, and connected it to my Wi-Fi network to complete the installation.

The Visage performed well in testing. Facial recognition worked flawlessly under both dark and bright lighting conditions, and both fingerprint scans and touchpad entries were immediately processed.

The lock also promptly responded to Alexa, Apple Home, and Lockly Home app commands, as well as Alexa and Siri voice commands to lock and unlock the door. It had no trouble working as part of an Alexa routine to change the color of an AiDot Linkind Matter Smart Light Bulb to red when the door was unlocked. Unlocking the door with my phone using Apple Home Key worked well, as did the Auto-Lock and PIN Genie features.

Final Thoughts

Lockly Visage Zeno Series Facial Recognition Deadbolt - Lockly Visage Zeno Series Facial Recognition Deadbolt (Credit: Lockly)

Lockly Visage Zeno Series Facial Recognition Deadbolt

4.5 Outstanding

The Lockly Visage Zeno Series offers multiple ways to lock and unlock your door, including Apple Home Keys, fingerprint scanning, voice commands, and, most uniquely, facial recognition.

About Our Expert

John R. Delaney

John R. Delaney

Contributing Editor

My Experience

I’ve been working with computers for ages, starting with a multi-year stint in purchasing for a major IBM reseller in New York City before eventually landing at PCMag (back when it was still in print as PC Magazine). I spent more than 14 years on staff, most recently as the director of operations for PC Labs, before hitting the freelance circuit as a contributing editor. 

The Technology I Use

I do all of my writing on my aging but trusty Lenovo Thinkpad T460.

At home I have two wireless networks running: one for streaming, gaming, and other day-to-day networking tasks, and another for testing all sorts of smart home devices including smart plugs and switches, lighting, indoor and outdoor security cameras, home security systems, air conditioners, smart grills, robotic lawn mowers, pool cleaners, and whatever else finds its way to my door.

It’s not uncommon to find people standing in front of my house taking video of a robotic lawn mower traversing my lawn during the summer months. Now if only someone would come up with a robotic snow blower, I’d be all set. 

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