Pros & Cons
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- Free tier
- Local storage available
- Emergency access options
- Helpful account security features
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- ID theft protection and dark web monitoring are paid add-ons
- Inconsistent credential capturing and auto-filling on Android
LogMeOnce Password Management Suite Premium Specs
| Actionable Password Strength Report | |
| Digital Legacy | |
| Fill Web Forms | |
| Import From Browsers | |
| Multiple Form-Filling Identities | |
| Product Category | Password Managers |
| Product Price Type | Direct |
| Secure Password Sharing | |
| Two-Factor Authentication |
LogMeOnce is a password manager that is serious about security and offers more multi-factor authentication (MFA) options than the competition. Some of its key features include local storage, encrypted file storage, a well-designed emergency access portal, and password security reports. That said, its vault interface isn't quite as slick as competitors, and we couldn't auto-fill passwords using the Android app. Proton Pass is our Editors' Choice winner for free password management because, in addition to offering top-notch cross-platform password management at no cost, the company also serves up valuable privacy tools like continuous dark web monitoring and email masking.
How Much Does LogMeOnce Cost?
LogMeOnce offers a free service tier with unlimited password storage on all platforms and password syncing for all your devices. The free version of the service also includes limited authentication options (email and Google Authenticator), 1MB of encrypted file storage, credit card credential storage, and limited password sharing. Free customers can create three secure notes, share up to five credentials, store up to three credit cards, and designate a beneficiary for their app credentials, but they can't pass on their entire account to someone else in the event of their demise.
LogMeOnce offers three tiers of paid password management. The Professional tier is $30 annually, the Ultimate tier is $39 per year, and the Family plan is $59.88 per year. Paying for an annual subscription will usually net you a substantial discount.
Professional subscribers get everything included in the free plan, including 1GB of encrypted storage, the ability to create up to 50 secure notes, share 50 passwords, full emergency access, unlimited credit card storage, and expanded authentication options.
Ultimate is the best value for personal use, as it includes all of the Professional tier perks and adds 10GB of encrypted file storage, authentication via hardware security keys, unlimited secure notes, unlimited password sharing, unlimited credit card credential storage, remote logout, a customizable dashboard, and account activity reports. The Family tier gives up to six users the benefits of the Ultimate plan, plus the account owner can access the Family Manager Dashboard to oversee family members' access to shared passwords.
Getting Started With LogMeOnce
(Credit: LogMeOnce/PCMag)LogMeOnce offers Chrome, Edge, Firefox, Internet Explorer, and Safari browser extensions, as well as apps for Android and iOS. Getting started is easy: Sign up, create a strong and unique master password, download the apps or extensions, and begin storing your credentials.
LogMeOnce offers a helpful onboarding process to assist new users of password managers. After signing up, new users are greeted by a checklist module that walks them through the browser extension installation and credential creation process.
I like that LogMeOnce gives customers several passwordless login options, including entering a PIN, scanning a QR code, or using biometrics to verify your identity. Later in the review, I'll highlight LogMeOnce's full list of multi-factor authentication options.
After logging into your vault and looking around the dashboard, you can check out the import options in the web vault's Settings menu to upload your old credentials to your new vault. If you're switching to LogMeOnce from your old password manager and it's not on the list, LogMeOnce also accepts imported CSV files.
I really like that LogMeOnce allows you to store logins locally on your computer or let LogMeOnce handle the storage on its servers. Enpass is the only other password manager that offers a similar choice, but it doesn't let users store credentials on its servers.
Data Privacy
Before I review and test a password manager, I send a list of questions to the password management company inquiring about its privacy and security practices. I've included LogMeOnce's responses to the questions below:
Have you ever had a security breach?
No, as of today, LogMeOnce has not experienced a security breach.
What unencrypted information does the password manager store in user vaults?
LogMeOnce password manager uses a zero-knowledge architecture: All sensitive vault data such as usernames, passwords, passkeys, secure notes, payment information, and files are encrypted on the device before they are stored or synced.
The only unencrypted information that may be stored in a user’s vault is limited to non-sensitive metadata needed for usability, for example: App/website names, App logos or icons. No actual login credentials, secrets, or personally identifiable information required to authenticate are ever stored unencrypted.
Multiple releases this summer delivered fixes to click-jacking vulnerabilities, showcasing LogMeOnce’s commitment to transparency and rapid remediation.
What is the company's policy regarding selling or sharing customer data with third parties?
LogMeOnce does not share information with anyone including third parties.
How does your company respond to requests for user information from governments and law enforcement?
First and foremost, data in the user's vault is encrypted by the user who holds their own encryption key. Thus, LogMeOnce does not have user data to furnish to anyone.
Most importantly, LogMeOnce adheres to applicable laws and regulations, subpoenas by the United States courts, Department of Justice, and law enforcement agencies. The company will only disclose user information when required to do so by the law which is limited as LogMeOnce does not have a user’s master password. LogMeOnce carefully evaluates each request to ensure compliance with privacy laws and user rights.
LogMeOnce’s answers to my questions were thorough and matched the product's privacy policy on the website. I encourage anyone in the market for a new password manager to browse privacy policies to learn more about how companies collect, sell, or store user data.
Privacy Settings
(Credit: LogMeOnce/PCMag)LogMeOnce offers a few interesting and helpful tools to protect your privacy while using the app. For example, within the Privacy tab on your dashboard, you can ask the app not to collect image data from any devices that attempt to log into your account. Keep in mind, though, that turning off image data collection within the app disables MugShot, Selfie 2FA, and PhotoLogin. You can also disable location data collection.
If you have credentials for extra-private websites or accounts that you don't want to store in your vault, you can add those URLs to LogMeOnce's "Never Remember" list. That way, LogMeOnce will not automatically store your username or password in the vault when you login to the websites on this list.
You can view a list of approved devices in your LogMeOnce vault. The device list was surprisingly detailed and included information like your devices' physical location, IP address, operating system, and even screen resolution. If there's a device on the list that you don't recognize, delete it from the list to revoke access to your account, change your password, and report the incident to LogMeOnce.
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Authentication and Security Features
(Credit: LogMeOnce/PCMag)After signing into your vault, it's time to set up your multi-factor authentication (MFA) method. To do so, navigate to the Settings menu. Premium customers can choose from one of the following MFA options: verification via a QR code, Selfie 2FA, an emailed link, Google Authenticator, a USB flash drive, an X.509 certificate, or a hardware security key. Free customers can authenticate their identity using their email address or Google Authenticator. I used Google Authenticator as my MFA source without any problems.
To log in using the Selfie feature, download LogMeOnce's mobile app, log into your account, and then select Selfie-2FA from a list of authentication options in your vault's settings menu. LogMeOnce will then send you an image file (not an actual selfie) that you save to your device. LogMeOnce will ask you to pick your designated image from a lineup sent to your mobile device each time you log in.
LogMeOnce also offers proprietary passwordless login technology, which is something I haven't encountered while testing other password managers. Instead of using the current industry standard (FIDO's passkeys), LogMeOnce claims five patents issued by the United States Patent and Trademark Office for cross-platform passwordless logins.
Dark Web Monitoring
Dark web monitoring for email addresses is included in the free subscriptions for Bitwarden and Proton Pass. Other competitors, such as 1Password, Dashlane, Keeper, and NordPass, offer continuous dark web monitoring for multiple addresses and even passwords as part of the premium plans.
Continuous dark web monitoring and scanning the vault for leaked passwords is a paid add-on with LogMeOnce. That said, the company allows Premium customers to scan one email address at a time, so I entered a work-related email address to try out the feature, and it did not turn up any breach results.
MugShot
In the spirit of increased account protection, LogMeOnce offers a feature called Mugshot on mobile devices, accessible via the Settings menu. Mugshot records audio and video data using the cameras and microphones on your device whenever there's an unsuccessful login attempt using a desktop or mobile device.
You can choose to toggle this feature off, but it is on by default for unsuccessful login attempts. I think using this kind of surveillance is helpful if you suspect someone else is accessing your accounts or devices without your permission; otherwise, I recommend asking apps to collect as little data about you as possible.
Scorecard
If you're looking for password hygiene features, check out the Scorecard portion of the app. There, you can find the typical credential management features, such as flagging reused or weak passwords in your vault.
The password strength scoring relies on LogMeOnce's rules for strong user passwords. These rules require the passwords in the vault to be unique and have a minimum of 15 characters, including at least one lowercase letter, one uppercase letter, one numeric character, and one special character.
By the way, don't feel bad if your score is low. I got an F in the Identity section of the scorecard because I didn't pay for the company's identity protection services or dark web monitoring features.
Hands On With LogMeOnce
(Credit: LogMeOnce/PCMag)I tested the LogMeOnce web vault, Android app, and the LogMeOnce browser extension for Google Chrome. The web vault's sidebar menu lets you access your passwords, secure notes, credit cards, personal info, and shared items. It also has an applications catalog, which allows you to easily add login links to your vault for various popular apps and websites, such as Amazon and Netflix.
Password Capture and Replay
I accessed my passwords using the LogMeOnce Chrome browser extension without any trouble. Generating new credentials and saving them was also easy. Simply click or tap on one of the orange shield icons in the username, email, or password fields, and all of the boxes will fill with your data.
Password Generator
(Credit: LogMeOnce/PCMag)Using the LogMeOnce password generator, users can set a password length of up to 50 characters and choose to require capital and lowercase letters, digits, or symbols. The default password generation length with LogMeOnce is 15 characters if you use the browser extension, but we recommend increasing that to 20 for extra security. The web vault creates 24-character passwords, while the Android app creates 38-character passwords. For password managers, I like to see uniform password lengths, functionality, and appearance across all platforms. NordPass and Proton Pass deliver attractive apps that are largely uniform in appearance with similar features and functions for browser extensions, mobile, and web vaults.
Storage and Form Filling
(Credit: LogMeOnce/PCMag)In testing, we were able to fill in web forms using the information we provided in the Secure Wallet and Identity sections of the vault, as expected. However, we'd like more options for entering personal information in your LogMeOnce vault. Currently, the vault only stores your address, birth date, credit card information, name, and phone number. Other password managers, like NordPass, allow users to create custom information fields.
Encrypted file storage is available at all service levels with LogMeOnce, but it's not distributed equitably. Free users get a paltry 1MB of storage, while paid users get 10GB. You can store files using the Encrypted Storage feature, or attach files to secure notes and credentials in your vault.
Sharing and Emergency Access
(Credit: LogMeOnce/PCMag)To share a credential or other vault item, mouse over it, click the three-dot menu on the right, and select Share. Next, you enter a recipient's email and click the Share button. You can choose whether the recipient can view the password or any notes you've saved in your vault about the website or application related to the credential. You can also choose how long the recipient can access the shared credential.
Paid account subscribers can designate emergency contacts who can access to their credentials in the event of their death or other incapacitation. You can choose how long you have to cancel your request before access goes to your designee. Consider also adding a message to your emergency contact to let them know what's happening and why they are getting access to your credentials, how they can log in, and how long they will have access.
Mobile Apps
(Credit: LogMeOnce/PCMag)To try out the mobile features, I used LogMeOnce's app on a Samsung Galaxy A71. I was able to download, install, and log into the app without any issues, but the app failed to capture new passwords or fill passwords in web forms while using the Google Chrome app or LogMeOnce's in-app browser, which is the same issue I had when I tested this app last year. LogMeOnce supports passkey storage, but since I was unable to save credentials while using the app, I could not test this capability.
I had to copy and paste credentials from the app to log in, but that's a clunky solution. 1Password, Dashlane, Keeper, NordPass, and Proton Pass all have easy-to-use mobile password management apps that can fill the credentials in your browser of choice with a single tap.
Like the other password managers we've reviewed, LogMeOnce's mobile apps support authentication using fingerprint scans. The Android app's user interface is a bit cluttered. The buttons for each vault entry are very large, though their corresponding icons are very small.
LogMeOnce for Business
Small business owners managing teams of 25 people or fewer can sign up for LogMeOnce Teams and Small Businesses, which is $48 per year, per employee. Here's a look at the plan's highlights: LogMeOnce Teams generates audit and compliance reports, offers customizable corporate login pages with your company's branding, a complete list of MFA options, and includes 1GB of encrypted file storage, plus secure vaults for all employees.
Larger businesses may find a LogMeOnce Business and Enterprise account ($95.88 per employee, per year) more useful. The plan's core features are similar to those of the less expensive business offering but add premium features like single sign-on capabilities, Azure and Active Directory integrations, automated provisioning, a live scorecard dashboard that shows employees' password activities in real time, identity theft protection, dark web monitoring, 10GB of encrypted storage, and more remote device management capabilities for administrators.
Customer Support Options
LogMeOnce's personal account customers can troubleshoot any technical difficulties by visiting the self-service help page, submitting an emailed help request within the app, or requesting assistance via this form.
Business customers have more choices when it comes to customer support options, including priority dedicated engineering support, email responses, phone support, and even Zoom meeting support. It'd be nice to see some of those options offered to paid personal accounts, too.
Is Deleting Your LogMeOnce Account Easy?
(Credit: LogMeOnce/PCMag)Deleting your LogMeOnce account is very simple. On a desktop, click on the Account button in your vault, then click Erase Account. Choose whether to permanently delete your account or just your vault, and then enter a 6-digit code that comes to the email address associated with your account. Once you enter the code, your account is deleted across all platforms.