Pros & Cons
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- Customer-friendly sharing options
- Credit card and email address breach scans
- Password health tools
- Emergency access
- Email masking
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- Limited free plan
- Lacks premium trials for personal plans
NordPass Specs
| Actionable Password Strength Report | |
| Digital Legacy | |
| Fill Web Forms | |
| Import From Browsers | |
| Multiple Form-Filling Identities | |
| Product Category | Password Managers |
| Product Price Type | Direct |
| Secure Password Sharing | |
| Two-Factor Authentication |
NordPass checks every box you'd expect from a premium password manager. Whether you're looking for helpful security settings, an emergency access tool, or easy-to-use sharing options, NordPass has it. Even better, its features are all accessible via attractive, well-designed apps for virtually every device you own. Simply put, it's the best paid password manager I've tested, earning it our Editors' Choice award alongside the free, open-source Proton Pass.
How Much Does NordPass Cost?
NordPass's free plan limits you to a single account on a single device and includes autofill and secure storage. The free plan does not include other helpful features, such as credential sharing or support for file attachment storage. To compare, the free version of Proton Pass supports password sharing and email aliases, and Bitwarden's free plan includes data breach monitoring for usernames.
NordPass's paid plans give you access to your vault across all your devices. A Premium subscription also includes password health features, data breach database scans, file storage, masked emails, an emergency access tool, and secure sharing.
NordPass Premium is discounted to $23.88 for the first year, then returns to the regular list price of $35.88 each year afterward for a single account, the same as 1Password. Dashlane's comparable service tier is $59.88 annually, Keeper is $34.99 per year, and Bitwarden Premium is an outlier at $10 per year. A NordPass Family plan supports up to six people for $71.88 annually, discounted to $44.28 for the first year.
Unfortunately, NordPass doesn't offer a free trial for its personal plans, unlike Dashlane, which lets customers try the premium service for 14 days, and Keeper, which offers a generous 30-day premium trial. NordPass's free plan isn't quite extensive enough to give you an overview of the helpful extras you'd want to pay for, so you'll have to spring for a paid account to test them out. There's a 30-day money-back guarantee for the premium tiers, so if you aren't happy with the service, you can just cancel and get a refund. I'll tell you more about that process later in the review.
Like Proton, Nord Security doesn't offer VPN access as part of a premium password manager subscription. If you're looking for a comprehensive security package from the company that makes NordVPN, you can get the premium password manager, cloud storage, and threat protection services as part of the NordVPN Plus subscription ($13.99 per month).
Getting Started With NordPass
(Credit: NordPass/PCMag)Get started by downloading the appropriate browser extension. NordPass offers browser extensions for Chrome, Edge, Firefox, Opera, and Safari, mobile apps for Android and iOS, and desktop applications for Linux, macOS, and Windows. After downloading the Chrome extension, NordPass presented me with a privacy agreement. I chose to reject all non-essential data collection because that's my choice for every website. Despite this, after reading the company's privacy policy and even specific NordPass policy terms, I'm unsure which types of data are essential, aside from customers' access logs and non-specified cookies.
Account Recovery
After signing up for an account and accessing your vault, click on the button on your dashboard to create a recovery key. You'll use it to log in if you lose or forget your master password. I forgot the password for one of my old NordPass test accounts, and I was impressed that NordPass makes account recovery "appropriately difficult" by giving customers several attempts to enter an incorrect password before suggesting a recovery code. If you lose that code or never saved the PDF, you can reset your account recovery by logging in with your phone's biometrics, such as a fingerprint or face scan.
Importing Passwords
Next, consider importing old passwords to NordPass that you've been storing in your browser, in other password managers, or even in a notebook in your desk drawer. If you keep your password list in a spreadsheet, NordPass lets you convert it so you can upload it to your NordPass vault. I uploaded my credentials using a Dashlane save file, and all of the data fields populated as expected.
Data Privacy Questions
Before I evaluate a password manager, I send a list of questions to the parent company inquiring about its privacy and security practices. I do this because I want consumers to have plenty of information about the companies handling their data. I've included NordPass's responses below.
Has your company ever had a security breach?
No.
What unencrypted information does the password manager store in user vaults?
At NordPass, we encrypt everything that users store in their vaults. This includes emails, secure notes, credit card details, file attachments, passwords, passkeys, and any other authentication information.
What is the company's policy regarding selling or sharing customer data with third parties?
NordPass has no technical means to access encrypted passwords, secure notes, or other items stored in users’ vaults because NordPass is built based on zero-knowledge architecture. We collect statistical data required for application diagnostics, such as app usage statistics (i.e., the number of items stored), device information, and other similar information, which helps us in monitoring and developing NordPass services, as well as providing a better user experience while using our services. We do not sell this data to third parties.
How does your company respond to requests for user information from governments and law enforcement?
Any request for user data should follow an appropriate official legal process recognized by the laws of the Republic of Panama (e.g., mutual legal assistance treaty, letters rogatory). We carefully review each request to make sure it satisfies laws applicable to our company, laws of the requesting country, international norms, and our internal policies.
NordPass’s answers are thorough and align with its privacy policy. The company's spokesperson noted that NordVPN's no-logs policy does not extend to NordPass, as NordPass is built on a zero-knowledge architecture.
Security Features
(Credit: NordPass/PCMag)After signing into your vault, it's time to set up your multi-factor authentication (MFA) method. To do so, navigate to the Settings menu, accessible via the gear icon on your NordPass vault dashboard.
Click the toggle in the MFA section, and then enter the six-digit code the app sends to the email you used to sign up. You can add an authenticator app or up to five hardware security keys to the account.
(Credit: NordPass/PCMag)Data Breach Scanner
A premium-only perk is data breach monitoring. NordPass scans breach reports for your email address and alerts you if a company exposes that data. Here's how it works: If you click on a breach incident associated with an email address, NordPass will let you know which company exposed your information, when the breach occurred, and what types of data (such as your credit card numbers, email address, mailing address, passwords, phone number) were exposed. NordPass includes instructions for what to do in each breach report if your data was exposed, which is very helpful.
Exposed Passwords
The Exposed Passwords feature shares your hashed password list with a third-party service that scans data breach reports for your passwords. Handing over your passwords to an unnamed third party is a risky move. Personally, I wouldn't want to risk using this feature with any of my personal accounts, but I tried it with the testing list, which contains two very easy-to-guess credentials. NordPass correctly identified the compromised passwords.
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Email Masking
With NordPass, you can create unlimited email aliases with just a tap, and the app stores them in your vault for easy access. Right now, you can't generate email aliases with just a click when signing up for subscriptions or other online services, which is something I'd like to see from NordPass in the future. Currently, you have to copy the fake, NordPass-generated email address and paste it into a website's signup field.
Proton Pass takes this idea further by offering inboxes for alias addresses, so you can keep your actual email address totally private. Also, the free version of Proton Pass allows you to create up to 10 email aliases, while premium subscribers can create unlimited aliases.
Passkeys
The NordPass vaults on all platforms feature a separate, clearly labeled section for managing passkeys. There are also alerts to let you know when there's an opportunity for you to create a passkey for one of the accounts in your vault.
Password Health
The Password Health section highlights the old, reused, or weak passwords in your NordPass vault. Whenever you input a password that could use some complexity, the app sends an alert to your dashboard. You also get a reminder to log in and update your account password on the website, which is helpful.
Hands On With NordPass
I tested NordPass's iOS app and browser extensions for Chrome and Firefox.
(Credit: NordPass/PCMag)Credential Capture and Replay
While testing NordPass' Chrome browser extension, I could capture and replay existing and new credentials at several websites without changing auto-filling settings, which is ideal. While using the Chrome and Edge extensions, I could generate new passwords and combine them with NordPass-generated email addresses to sign up for services.
Password Generator
With NordPass's password generator, you can set a password length of up to 60 characters and choose whether to include capital and lowercase letters, digits, and symbols. NordPass passwords default to 20 characters, a reasonable minimum.
Storage and Form Filling
(Credit: NordPass/PCMag)Customers can store a wide variety of documents, like driver's licenses and passports, in their encrypted vaults. I was impressed by the Reminder settings for each storage entry, which let you set an expiration date for documents with physical counterparts that may require renewal, such as an ID or a professional organization membership.
You can also take a photo of your credit card and store that information in the app. The Secure Notes section allows paid account holders to store memos and links, as well as up to 3GB of JPEG, PDF, MP4, or DOC files in their vault.
As expected, I could fill out web forms using the information from the Credit Cards and Personal Info sections of the NordPass vault. NordPass also lets you create custom information fields in all sections, as do RoboForm and Sticky Password.
Password Sharing
(Credit: NordPass/PCMag)Secure password sharing is only for Premium accounts. However, if you have a big family or a friend group that likes to share streaming credentials or other passwords, NordPass recently added some sharing options that you may find helpful.
Previously, the sharing options had vague names, such as Full Rights and Limited Rights. The new sharing options are action-based, so you can tell what each one does. For example, Full Rights is now called Can Edit, and Limited Rights is called Can Autofill. Two new options have also been added to the list: Can Share and Can View. This makes it easier for everyone in the family or friend group to understand how to use the shared password. There are also time-limited sharing options that let you specify an expiration date for certain shared items, from 1 hour to 1 month. After the expiration date, the recipient loses access.
Remember, the person you're sharing with will need to download the NordPass app or browser extension to accept the shared password.
Emergency Access
NordPass allows authorized family members or friends access to your password vault. In the event of an emergency or death, people you've authorized can request access without knowing the master password. If the account holder does not accept or decline the request within seven days, NordPass will grant access to the authorized contact.
Mobile Apps
(Credit: NordPass/PCMag)I tested the NordPass app on an iPhone. NordPass also offers an Android app. The app worked as expected during the evaluation period. It was easy to fill in existing credentials, create new ones, and populate forms using the data from my vault.
The app's interface is well-organized and easy to navigate. Like other top password managers I've reviewed, NordPass's mobile apps can be unlocked using biometric authentication, such as face or fingerprint scans. The apps also include an authenticator that generates MFA tokens.
Business Plans
(Credit: NordPass/PCMag)NordPass business accounts feature a user-friendly dashboard that lets organization administrators view, modify, or revoke employee permissions. Each NordPass business account includes a free personal account for every employee. After a person's access to the organization's NordPass Business account is restricted, all items in their vault move to the Deleted page. From there, the organization owner can reassign the passwords and other data to another team member.
Small business owners can sign up for NordPass Teams, which starts at $29.88 per employee per year for up to 10 people. A Teams account includes a credential vault for each employee, data breach scanning, locked account recovery, and single sign-on support for Google Workspace.
A NordPass Business account is for organizations with more than 5 employees and costs $71.88 per account annually. The Business plan adds group management tools, customized onboarding and training, shared folder access, and Vanta compliance integration.
The Enterprise plan ($95.88) adds centralized admin control and shared credential tracking, user and group provisioning via Entra ID and Okta, advanced SSO options, and Microsoft Sentinel and Splunk integrations
Customer Support
Personal account holders can get help via the chatbox on the NordPass website or by sending an email to support@nordpass.com. Business clients have the same options and can submit questions via the app's control panel. A company representative tells me that the support team operates 24/7, that customers always communicate with a human support team member, and that the live chat's average response time is less than 1 minute.
Is Deleting Your NordPass Account Easy?
(Credit: NordPass/PCMag)If you want to delete your NordPass account and you have a Premium subscription, you can request a full refund for the service within 30 days of initial purchase. For business clients, that limit is 14 days. To cancel your subscription and request a refund, email NordPass customer support.
Currently, deleting your account without a refund request involves navigating to your Nord account page and clicking through three warning screens to confirm your decision. Keep in mind that you'll need to delete your entire Nord account.