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Ukraine's Main Telecom Provider Suffers Major Cyberattack

The disruption stopped most internet access on Ukrtelecom's networks on Monday.

 & Michael Kan Principal Reporter

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A cyberattack seems to have briefly shut down internet access for many users across Ukraine. 

The country’s cyber authority is already pointing fingers at Russia for orchestrating the disruption against Ukrtelecom, Ukraine’s main telecommunication provider. 

“Today, the enemy launched a powerful cyberattack against Urktelecom’s IT-infrastructure,” the country’s State Service of Special Communications and Information Protection (SSSCIP) tweeted on Monday.

The disruption was so massive it caused total network connectivity at Ukrtelecom to plummet from around 80% to 13%, according to internet access monitoring site NetBlocks. “The incident has progressively intensified over the course of the day, causing an increasing number of subscribers to fall offline,” the group said in its report. 

In response to user complaints, Ukrtelecom also confirmed on its Facebook page that it suffered a “powerful cyber attack." NetBlocks went on to add the disruption is the most severe internet outage Ukraine has experienced since Russia’s invasion of the country began.

Whether the disruption was caused by a DDoS attack or from a hacker breaking into Ukrtelecom’s infrastructure remains unclear. But Ukraine’s cyber authority said the attack has been “neutralized,” although the company is still working to restore network connectivity. 

“In order to preserve its network infrastructure and to continue providing services to Ukraine’s Armed Forces and other military formations as well as to the customers, Ukrtelecom has temporarily limited providing its services to the majority of private users and business-clients,” the SSSCIP added. 

The incident occurs a month after a cyberattack hit satellite internet provider Viasat, which took down access for users in Ukraine right as the Kremlin began to invade the country. Reportedly, the US has now concluded the Russian government was behind the Viasat attack, although the White House has yet to assign blame publicly. 

Since then, Ukraine has suffered sporadic network outages, often due to bombardments from the Russian military destroying local telecommunication networks and electricity supplies. At the same time, malware capable of wiping Windows systems has been spotted trying to infect numerous computers and servers belonging to Ukrainian companies.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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