Miro combines several categories of productivity software into one, enabling you to create diagrams, flowcharts, mind maps, and presentations. Everything about it is collaborative, meaning you can create a slideshow or sketch out an idea with others editing simultaneously. The app also has good audio and video calling features (including screen sharing), so you can discuss whatever you're working on with others as you show your creation. Miro is becoming slightly less intuitive as it gains more tools, but it's still easy to pick up and infinitely useful for working with teammates, so it remains an Editors' Choice winner.

Pricing: Consistent and Reasonable

Miro's prices have remained unchanged since our last review of the service, and it costs approximately the same as similar tools. You can use Miro for free, though this version limits you to just one workspace and three editable boards. That said, you can still collaborate with any number of people. You also get access to Miro's templates, core integrations, and other basic features. An allotment of 10 AI credits per month is enough to let you experiment with the system, but not use it heavily.

Miro Starter ($10 per person per month) includes all features of the free version. It lets you set up an unlimited number of boards, but still restricts you to one workspace. With this plan, you can export your boards to high-resolution JPGs and PDFs, and share view-only boards with as many external people as you want, without requiring sign-in. This tier also includes 25 AI credits per member per month, a Brand Center for storing brand fonts and colors, version history, and additional features for organizing boards and managing access.

Miro Business ($20 per person per month) adds support for an unlimited number of workspaces with an unlimited number of boards. This level is best suited for client-based work, as it allows you to share boards with guests who must sign in to access them. You also gain the ability to import and manage multiple issue types from Jira, as well as access to additional diagramming shapes and support for single sign-on. This plan grants 50 AI credits to each person per month.

Finally, Miro Enterprise (custom pricing, 30-person minimum) comes with enterprise-grade administration tools, premium support and personalized onboarding, and other upgrades related to managing users and licenses.

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With all the paid plans, you have the option to add Miro Prototypes for an extra fee. This feature lets you use AI to create an interactive prototype of your design. You must contact Miro's sales team for pricing details. You can request a seven-day free trial if you have a paid account, though.

Miro costs a little more than basic diagramming apps or mind-mapping software, but it is comparable in price with other apps that include tools for collaboration and presentation. Mural is one of Miro's closest competitors, and it costs a few dollars more per person per month for plans of equivalent value.

Getting Started: Easily Accessible

You can run Miro in a browser or download dedicated desktop (macOS and Windows), interactive display, or mobile (Android and iOS) apps.

Miro handles storage for all types of accounts, meaning you can't bring your own cloud storage. Data resides in the EU by default; however, Enterprise customers can pay an additional fee to have Miro store their data in Australia or the US.

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When you first create an account and sign in, Miro provides you with tips for getting started and guides you through learning how the app works. Videos and text-based resources also do a good job of introducing you to the tools that will be most valuable to a new user. Navigating the interface isn't difficult, although it does take some time to become familiar with all the features and options.

Interface and Ease of Use: So Many Capabilities

Miro's templates cover a broad range of use cases. Some examples are Brainwriting, Flowchart, Mind Map, Kanban Framework, Product Roadmap, Timeline Builder, User Story Map Framework, and UX Research. Paid subscribers can also create custom templates.

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Whether you use a template or start from scratch, Miro gives you a generous board space. A small zoom-pan window appears at the bottom right corner of the screen. A toolbar lets you add arrows, shapes, stickies, tables, text, and other elements. A plus sign takes you to a long list of additional options, both within Miro and in the tools Marketplace.

A Note feature lets you attach free-form or formatted text to a board (but not on it). You might add a to-do list, meeting agenda, or project summary, for example. The commenting tool is essential when using Miro collaboratively, whether you're co-editing a file or simply providing feedback.

(Credit: Miro/PCMag)

The framing tool allows you to transform pieces of your canvas into slideshow slides. As the app has evolved, this tool has become slightly more confusing, however. In my latest round of testing, it was sluggish. Every time I selected content to appear in a frame, the frame itself looked more like a layer and didn't appear at the back of all layers by default. In other words, only the top layer of content (arrows in my case) was in the frame. I eventually got things to work, but not without a little frustration. That said, I do appreciate that the Frames tool allows you to export content independently of the rest of the board. For example, if you have a chart that would work in a different report or presentation, you can frame it and export it as a CSV, JPG, or PDF.

Miro makes it easy for people without design skills to create visually appealing materials. For example, an optional Smart Drawing feature identifies common shapes you draw by hand, such as arrows and circles, and turns them into neater and more uniform objects. A Wireframe library provides objects for mock-ups, such as buttons commonly found in mobile apps, standard icons, and other elements. Miro has other libraries with more specific iconography, including an Azure icon set, a Cisco set, and a generic set.

Another helpful feature allows you to record an audio or video walkthrough of a board. Instead of traditional screen recording, the Talktrack feature focuses on capturing interactive walk-throughs. You can add a voice-over, show on-screen movement, and even record yourself narrating the whole thing in the corner of the final video, if you want.

Miro also lets you connect other services to your board, from Google images to charts, code blocks, tables, or even stickers, emojis, and GIFs (via Giphy). Pulling data onto your board from other apps is simple. If your team uses Asana, Trello, or Jira, for example, you can easily display cards from them. Miro also works with common storage services, including Box, Dropbox, Google Drive, and OneDrive. A web clipper lets you copy content from web pages and automatically display it on a board. Many other integrations are also available, including ones for Microsoft Teams and Slack, which provide activity alerts.

The Heart of Collaboration: Real-Time Co-Editing

Miro embraces real-time collaboration. When colleagues are active on a shared board, representative icons appear at the top. It's very similar to how collaboration works in Google Docs.

You can view the movement of your collaborators' cursors in real time or hide them if you prefer. Because boards can be quite large and it's easy to lose track of people's whereabouts, a one-click button whisks you away to any person's cursor. Meanwhile, the Bring to Me feature allows collaborators to join you at your location. If you're discussing an edit and the other person isn't sure where you are on the board, this option swiftly resolves the issue.

Miro also offers audio and video connectivity, allowing you to make calls with collaborators while working with them or presenting your board. If Miro isn't your video conferencing tool of choice, you can always connect it to Microsoft Teams or Zoom instead.

AI Features: Fairly Standard

Miro has had AI features for a while, and a few are still in beta as of the time of this writing. Not all Miro accounts can access them. If you don't have them, a prompt appears asking if you want to join a waitlist.

(Credit: Miro/PCMag)

Many AI tools perform similar functions to those found in other business apps, including creating presentations, extracting key points, generating images, editing, rewriting, shortening, or summarizing text, among others. As with all AI features, I encourage people to consider the costs beyond the financial (including ethical, environmental, and societal) before using them.