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Tim Cook Avoided CEO Hysterics. And It Made Apple a Trillion-Dollar Company

Supply chain stability isn't as exciting as new iPhone features, but Cook's disciplined approach made Apple (and its shareholders) richer than ever. Can it still thrive without his operational edge?

 & Tyler Hayes Contributor

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If you were describing Tim Cook’s 15-year tenure as Apple's CEO in one word, “boring” would be a top contender. So, it's no surprise that his retirement announcement was a tidy affair. No public controversy or drama; just a seasoned exec preparing to hand over the reins of one of the world’s most profitable and innovative companies to another Apple veteran.

This was the plan all along. From cementing a reliable supply chain to maintaining a stable leadership team, Cook transformed parts of Apple into an incredibly regimented, predictable operation. So, of course, his departure would be similarly disciplined.

Boring doesn't make for interesting headlines; Cook was less inclined than his predecessor to go "thermonuclear." However, this measured approach has meant consumers get the products they want, when they want them, as Cook focused on the non-glamorous sides of running a business (his 2016 Met Gala appearance notwithstanding). That might be the biggest question mark surrounding incoming CEO John Ternus: Can he drive innovation while also monitoring the nitty-gritty details that keep Apple running?

Tim Cook: The Actual Stable Genius?

Cook was thrust into the CEO role in late August 2011, when Steve Jobs was forced to step down due to health reasons. He passed away several months later, one day after Apple unveiled the iPhone 4s, leaving Cook to figure out what Apple looked like without Steve Jobs.

Tim Cook at the 2011 iPhone 4s launch
(Credit: David Paul Morris/Bloomberg via Getty Images)

For 15 years, Cook has remained largely unmarked by controversy. He was bold enough to come out as gay, which didn't cause waves for a company that had long embraced diversity. He's mostly been out of the spotlight until recently, when his frequent trips to the White House alongside other Silicon Valley CEOs to talk AI, immigration, and tariffs ruffled some feathers in Cupertino.

Cook's ability to manage Apple’s supply chain and operations drama-free is almost certainly the reason he was chosen to steer the company in 2011. At the time, it already had a revolutionary product in the iPhone and was taking over the tablet market with the iPad. Apple needed someone to keep the ship steady and optimize for growth. 

Cook during an Oval Office visit in August
(Credit: Win McNamee/Getty Images)

When Cook became CEO, four iPhone models had already been released, and each one outsold all previous models combined. It was a rocket ship that, in hindsight, was just taking off. Cook has delivered on the iPhone’s potential to fly to the moon while spearheading new product categories and services like the Apple Watch, AirPods, Apple Music, and Apple TV. (The Vision Pro might still be stuck on the launch pad.)

Cook's Sept. 1 departure as CEO gives the company time to catch its breath following the successful March launch of the MacBook Neo and the upcoming World Wide Developers' Conference, where Cook can champion what his team has been working on during his final year as CEO and say goodbye to the developer community that helped it grow.

He won't be straying too far, however. Note that the press release about his retirement starts with, "Tim Cook to become Apple Executive Chairman," not "Tim Cook to step down as CEO," because the company wants Wall Street to know that the person who has made investors wealthy will be around to keep tabs on its progress.

Can Ternus Continue the Streak?

Supply chain stability isn't as exciting a topic as new iPhone features, but it means that when you fork over $1,000+ for that new smartphone, it'll be in your hands almost immediately. No more standing outside the Apple Store waiting for an iPhone that's in short supply.

The company makes more iPhones in more sizes, colors, and variants than ever, but wait times are almost nonexistent. You can get whatever product you want, whenever you want it. (Well, maybe a couple of weeks for that blush MacBook Neo.)

During the COVID-19 pandemic, which caused supply chain chaos, Apple weathered the storm despite the accompanying chip shortage. Can Ternus keep that going? AI companies are hoarding RAM for their data centers, forcing some companies to raise prices. Apple managed to launch a $599 laptop amid this turmoil, but to be fair, the Neo only has 8GB of RAM.

As a proven hardware engineer, Ternus will likely see plenty of product innovations take shape on his watch. But I'll be curious to see whether he can keep the trains running on time, too. If he can do both, it will be a big win for the company and consumers.

About Our Expert

Tyler Hayes

Tyler Hayes

Contributor

My Expertise

I’ve contributed to PCMag since 2019, covering Apple, electric vehicles, and lots of other consumer electronics. If a gadget plugs into a wall or uses a battery, there’s a good chance I’ve tested it and have some thoughts about its place in our daily lives. I write featured articles, how-to guides, and daily news.

My Experience

I got my first taste of writing about technology for Fast Company in 2013, mostly how it intersected with the music industry. Since then I’ve written for dozens of publications and explored all other facets of service journalism, from reviews to buying guides. At one point, I took a break from journalism for a few years to work at a technology startup and then an industry Goliath, both valuable experiences in understanding how the business of tech works from top to bottom.

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