PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

iPhone 14 Owners Get Another Year of Free Emergency SOS Access

The change means iPhone 14 owners will get three years of access to the satellite connectivity feature at no charge.

 & Michael Kan Principal Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Credit: Apple)

Good news for iPhone 14 users: You’re getting another free year of Apple’s Emergency SOS.

Emergency SOS, which connects to orbiting satellites to help those in remote areas, has proven it can save lives since it launched a year ago, Apple says.

“From a man who was rescued after his car plummeted over a 400-foot cliff in Los Angeles, to lost hikers found in the Apennine Mountains in Italy, we continue to hear stories of our customers being able to connect with emergency responders when they otherwise wouldn’t have been able to,” says Apple marketing VP Kaiann Drance. 

(Credit: Eric Zeman/PCMag)

The Emergency SOS feature works by acting as a failsafe in the event the iPhone can’t access a cellular network, which can occur if the user is traveling in a rural area. If the iPhone has an open view of the sky, it can connect to orbiting satellites to send a text message to emergency responders to ask for assistance. 

Apple has been offering Emergency SOS as a two-year free trial on iPhone 14 and 15. Now, anyone who activated their iPhone 14 in a country that supports Emergency SOS via satellite before 12 a.m. PT on November 15, 2023, will get an extra year of service.

Apple hasn't said how much it'll charge for Emergency SOS after the trials. But the company plans on spending at least $450 million building out the infrastructure in the US to support the technology. Apple’s partner on the project, Globalstar, has also signaled it’ll launch more satellites to enable additional features. So Apple is bound to look for ways to recoup its investment once its established a significant user base for the Emergency SOS feature.

In September, Apple also introduced Roadside Assistance via satellite, which is a similar concept to Emergency SOS, but it calls AAA instead of 911. It's also available with a two-year free trial.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

Read full bio