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iPhone 14's Emergency SOS Feature Is Now Live in US, Canada

Apple also plans on expanding the feature to certain European countries next month.

 & Michael Kan Principal Reporter

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Apple is turning on the emergency satellite connectivity function for iPhone 14 owners today in the US and Canada. 

The Emergency SOS feature is free for iPhone 14 and iPhone 14 Pro models for the next two years. Apple designed it for people who end up off the grid, like when they're traveling outdoors; it allows them to connect to satellites in Earth’s orbit to send text messages to emergency services. All the user needs is a clear view of the sky. 

“Additionally, if users want to reassure friends and family of their whereabouts while traveling off the grid, they can now open the Find My app and share their location via satellite,” Apple says.

The other important news is that Apple plans on expanding the Emergency SOS feature to France, Germany, Ireland, and the UK sometime next month. Last week, the company also revealed it’s spending $450 million to help expand the satellite infrastructure needed to power the Emergency SOS feature. 

An image showing how the feature works.

Emergency SOS appears if the iPhone 14 can no longer access a cellular or Wi-Fi signal when dialing 911. A green icon pops up called “Emergency Text via Satellite.” Tapping it will generate a questionnaire designed to answer key questions with a few simple taps such as the nature of the emergency and who was hurt. That info is then transmitted to emergency dispatchers.  

“Following the questionnaire, the intuitive interface guides the user where to point their iPhone to connect (to the orbiting satellite) and sends the initial message,” Apple says. “This message includes the user’s questionnaire responses; location, including altitude; iPhone battery level; and Medical ID, if enabled.”

Users can expect to send and receive messages via the satellites in as little as 15 seconds, assuming the sky is clear. The company also built a demo mode for the feature, which will allow an iPhone 14 owner to connect to a real satellite in range without calling emergency services.

PCMag got a sneak peek at Emergency SOS last week, and we found that it's "direct and simple to use, though the slow nature of the satellite response times can be a challenge when you're under the duress of an emergency." Check out our full rundown here.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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