PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Stuck in the Middle of Nowhere? Latest iPhone Feature Pings AAA Via Satellite

Roadside Assistance via satellite connects drivers stuck in remote and off-the-grid areas with AAA, provided you have an iPhone 14 or iPhone 15.

 & Emily Forlini Senior Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Apple is expanding its iPhone-based emergency services with Roadside Assistance via satellite, which will connect people experiencing car trouble in remote areas with AAA.

Those with an iPhone 14 can already tap into Emergency SOS via satellite, which contacts emergency responders via satellite for those in car accidents or injured in the wilderness. Roadside Assistance via satellite is a similar concept but it calls AAA instead of 911.

"When a user has car trouble and cellular and Wi-Fi coverage are not available, they can now connect to AAA, the country’s largest roadside assistance provider," Apple says.

Both services will be available on iPhone 14 and the newly announced iPhone 15 for free for US users for two years.

Drivers indicate the type of service they need on a short questionnaire, choosing from options like "locked out," "flat tire," or "vehicle stuck." Then, Apple will then transmit the information via satellite to AAA, which will take it from there.

While it's free for Apple to connect drivers to AAA, the company says AAA "may charge for roadside assistance services." Still, it's a big benefit for those who find themselves in a pickle and have not previously signed up for a AAA membership, which is usually required for their services.

"iPhone 15 and iPhone 14 users who are not AAA members can take advantage of Roadside Assistance via satellite on a pay-per-use basis for AAA’s roadside assistance services," Apple says. Apple has not said how much its emergency features will cost after two years.

The new iPhone 15 also supports Crash Detection, which will alert authorities if it suspects you've been in a car accident (or on a roller coaster).

Emergency SOS is currently available in 14 countries and regions and will expand to Spain and Switzerland later this month.

About Our Expert

Emily Forlini

Emily Forlini

Senior Reporter

My Experience

As a news and features writer at PCMag, I cover the biggest tech trends that shape the way we live and work. I specialize in on-the-ground reporting, uncovering stories from the people who are at the center of change—whether that’s the CEO of a high-valued startup or an everyday person taking on Big Tech. I also cover daily tech news and breaking stories, contextualizing them so you get the full picture.

I came to journalism from a previous career working in Big Tech on the West Coast. That experience gave me an up-close view of how software works and how business strategies shift over time. Now that I have my master's in journalism from Northwestern University, I couple my insider knowledge and reporting chops to help answer the big question: Where is this all going?

My Expertise

I'm the expert at PCMag for on-the-ground feature reporting and trending tech news, with a particular focus on electric vehicles and AI. I've published hundreds of articles and am also a podcast host, a bi-weekly tech correspondent for CBS News, a panel speaker and moderator, and a frequent contributor to a range of news and radio channels around the country.

The Technology I Use

All the latest from Apple and Microsoft, but I'll never give up my wired headphones! 

Read full bio