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iMessage Not Working on iOS 26? Apple Explains How to Fix It

Apple says the issue may stem from having an inactive SIM with the same number as your active SIM. To fix it, remove the inactive SIM and activate iMessage again.

 & Jibin Joseph Contributor

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Apple released iOS 26 last month, and as is usually the case with a new mobile OS release, it included a few bugs, from Wi-Fi and Bluetooth issues to trouble activating iMessage

Apple released a fix for the first two issues with the iOS 26.0.1 update last week and provided an explanation and solution for the iMessage issue this week. In a support document, Apple said it might be related to having an inactive SIM with the same phone number as your active SIM. 

Signs of a broken iMessage, according to Apple, include a "Not Delivered" alert for failed messages, messages only being sent in green bubbles as SMS or RCS, messages getting sent with your email address, and the same phone number being displayed twice in Settings > Apps > Messages > Send & Receive.

How to Fix iMessage Activation Issue on iOS 26

To resolve the iMessage activation issue, Apple recommends removing or deleting your inactive SIM, if you have one, and then reactivating iMessage.

  • Go to Settings > Cellular and check if there are two SIM cards with the same phone number. If you see this, remove the inactive SIM from the SIM tray on your phone, if it's a physical one, and tap 'Delete eSIM' in the other case.
  • Next, go to Settings > Apps > Messages > Send & Receive and tap your valid phone number to activate iMessage.

If you are unable to activate iMessage after taking these measures, Apple recommends checking your internet connection and ensuring your time zone is correct. There are several other general solutions and tips the company suggests when iMessage activation fails. You can check them out on a separate support page here.

About Our Expert

Jibin Joseph

Jibin Joseph

Contributor

Jibin is a tech news writer based out of Ahmedabad, India. Previously, he served as the editor of iGeeksBlog and is a self-proclaimed tech enthusiast who loves breaking down complex information for a broader audience.

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