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Feds Investigate Amazon's Zoox Self-Driving Tech After Crashes

US transportation regulators report that Zoox's autonomous vehicles stop suddenly, resulting in two rear-end collisions with 'minor' injuries.

 & Kate Irwin Reporter

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The US National Highway Traffic Safety Administration (NHTSA) is investigating Amazon subsidiary Zoox's autonomous driving technology after two motorcycles collided with Zoox-equipped SUVs that stopped suddenly and unexpectedly in separate incidents, leading to "minor injuries."

About 500 Zoox vehicles are relevant to the investigation, according to an NHTSA report detailing the probe first reported by Bloomberg. While Zoox is known for its boxy robotaxi that began driving on public roads last year, both accidents and the subsequent investigation occurred with Zoox's self-driving tech equipped to Toyota Highlander SUVs. Toyota isn't under investigation in this case.

Both rear-end collisions occurred in broad daylight and the Zoox-equipped vehicles had their autonomous driving modes active in the moments leading up to both collisions, the NHTSA notes. The agency is looking into how Zoox's tech behaves when its vehicles approach crosswalks as well as other common situations where rear-end crashes might occur. Slamming on a vehicle's brakes suddenly is a dangerous practice, especially in pedestrian-dense areas where cyclists, who can't brake as quickly or easily, are also present.

Many other car companies—like Tesla, Ford, GM's Cruise, and Waymo—are also pushing into autonomous driving with varying degrees of driver presence or involvement. Tesla vehicles with Autopilot have experienced a number of fatal crashes. The NHTSA said last month that it's investigating Tesla's Autopilot recall fix, citing at least 20 collisions associated with the tech. The agency is also probing Ford over its BlueCruise driver-assistance tech following fatal crashes.

Cruise and Waymo, which offer fully autonomous vehicles, are both back on US roads despite prior crashes. Cruise brought its robotaxis back to Phoenix, Arizona this spring, but human drivers will be present for all trips as they drive for data-collection purposes. And Waymo is keeping its autonomous taxis busy with human passengers, recently announcing that its cars are fulfilling over 50,000 paid rides a week.

About Our Expert

Kate Irwin

Kate Irwin

Reporter

I’m a reporter for PCMag covering tech news early in the morning. Prior to joining PCMag, I was a producer and reporter at Decrypt and launched its gaming vertical, GG. I have previously written for Input, Game Rant, Dot Esports, and other places, covering a range of gaming, tech, crypto, and entertainment news.

I’ve been a PC gamer since The Sims (yes, the original) in the CD-ROM days. I still think about my first-gen pink iPod mini, which, looking back, was not so mini. In 2020, I finally built my own custom Windows PC for gaming with a 3090 graphics card, but I also regularly use Mac and iOS devices. As a reporter, I’m passionate about documenting the wide world of tech and how it affects our daily lives.

My Areas of Expertise

  • Microsoft
  • Google
  • Artificial intelligence 
  • Cybersecurity
  • Video games are a big one. I specialize in shooters (Apex Legends, Fortnite, Overwatch) but I occasionally test out other genres as well, especially indie games or cozy games (The Sims series, Animal Crossing). 
  • The business and tech that powers video games
  • Cryptocurrency and blockchain technology
  • Social media platforms, including Meta’s apps, X/Twitter, Telegram, TikTok, etc.
  • Tech regulation

The Technology I Use

  • MSI gaming laptops
  • Nvidia graphics cards
  • AMD CPUs
  • MacBook Pro and Air laptops
  • An iPhone from 2019 (though I’m thinking about getting a “dumb phone” like the Light Phone)
  • Nintendo Switch
  • PlayStation 5
  • Freewrite Traveler 
  • At home: Sonos speakers (we have them all over the house), Philips Hue + Ring security products

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