PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Character.AI, Google Agree to Settle Teen Suicide, Self-Harm Lawsuits

In one of the cases, a 14-year-old took his own life after a Character.AI avatar allegedly encouraged him to do so.

 & Jibin Joseph Contributor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Credit: lgi Febri Sugita/SOPA Images/LightRocket via Getty Images)

Character.AI and Google have settled lawsuits brought by several families who claimed the chatbot contributed to their teens inflicting self-harm or dying by suicide.

As The Wall Street Journal reports, the suits were filed in Colorado, Florida, New York, and Texas. Both companies will finalize the terms of the settlements soon, according to court filings.

The lawsuit that got the most attention was brought by Florida's Megan Garcia in 2024. Garcia claimed that her 14-year-old son, Sewell Setzer III, died by suicide after he was encouraged to do so by a Character.AI avatar.

According to the complaint, the avatar, based on Game of Thrones' Daenerys Targaryen, had inappropriate sexual conversations with the teenager and often asked him to open up about his depression and suicidal thoughts. Eventually, the avatar asked the teenager to "come home" to her. Setzer then died by a self-inflicted gunshot wound to the head.

The settlement is the first of its kind, Reuters notes. Character.AI was founded by former Google engineers in 2021. Google was then added as a co-creator to the case since it rehired those engineers and signed a licensing agreement with the AI startup in 2024.

OpenAI and Meta are also facing similar lawsuits. In one of OpenAI's cases, ChatGPT discussed suicide methods with 16-year-old Adam Raine before he took his own life. The lawsuit claims that Raine even shared images of rope burns on his neck with the chatbot, which did not do enough to stop the conversations.

Generative AI platforms have been regularly adding features to beef up child safety, but lawmakers remain unconvinced. Last year, a bipartisan group of senators introduced a bill to ban AI companions for minors and require such apps to clearly disclose that they are non-human. This week, California state Sen. Steve Padilla introduced a bill to ban toys with AI chatbot capabilities for four years so that regulators have enough time to implement stricter safety regulations.

About Our Expert

Jibin Joseph

Jibin Joseph

Contributor

Jibin is a tech news writer based out of Ahmedabad, India. Previously, he served as the editor of iGeeksBlog and is a self-proclaimed tech enthusiast who loves breaking down complex information for a broader audience.

Read full bio