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COVID-19 Exposes Internet Inequality for Students

The digital divide has significantly widened in these past two months.

 & Chandra Steele Senior Features Writer

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The internet has been vital during quarantine. We can see family and friends, some of us are lucky enough to work from home, and kids can take classes. But economic differences severely hinder these activities and place particular strain on students. 

Wilson Electronics, a manufacturer of cell phone signal boosters, surveyed 1,000 households (see the full chart below). Over 40 percent feel that connectivity issues are negatively affecting a family member’s education. Students have had trouble with audio or video during online classes or with downloading materials, and some have completely lost connectivity during peak hours. In some instances, they've turned to burning through cellular data plans by using their phones as hotspots.

COVID-19 is widening the already existing digital divide.

COVID-19 is widening the already existing digital divide. Two years ago, Pew Research showed the stark disadvantages that students in lower-income families face compared to their wealthier peers. In households with annual incomes below $30,000, children ages 6 to 17 did not have high-speed connections at home; only 6 percent of children in homes with annual incomes over $75,000 faced the same problem. At the time, the disparity primarily affected the ability for students to complete their homework. But now, when school is completely online, this digital divide is standing in the way of education at large for a significant portion of students.

As this pandemic has caused us to reassess so much about how we conduct our lives, providing broadband internet access for free or low cost to families with children should be a top priority. Until then, families might want to consider purchasing low-cost hotspots or taking advantage of some of the temporary free broadband offers out there.



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About Our Expert

Chandra Steele

Chandra Steele

Senior Features Writer

My Experience

My title is Senior Features Writer, which is a license to write about absolutely anything if I can connect it to technology (I can). I’ve been at PCMag since 2011 and have covered the surveillance state, vaccination cards, ghost guns, voting, ISIS, art, fashion, film, design, gender bias, and more. You might have seen me on TV talking about these topics or heard me on your commute home on the radio or a podcast. Or maybe you’ve just seen my Bernie meme

I strive to explain topics that you might come across in the news but not fully understand, such as NFTs and meme stocks. I’ve had the pleasure of talking tech with Jeff Goldblum, Ang Lee, and other celebrities who have brought a different perspective to it. I put great care into writing gift guides and am always touched by the notes I get from people who’ve used them to choose presents that have been well-received. Though I love that I get to write about the tech industry every day, it’s touched by gender, racial, and socioeconomic inequality and I try to bring these topics to light. 

Outside of PCMag, I write fiction, poetry, humor, and essays on culture.

My Areas of Expertise

  • Making incomprehensible tech news easy to understand
  • Expanding the boundaries of topics covered in the industry
  • Figuring out tips and tricks in apps and on devices and letting you know about them
  • Putting together gift guides for everyone in your life 

The Technology I Use

All that gadgets is gold for me: my iPhone 11 Pro, my fifth-generation iPad that I use only for streaming videos and music, my iPad mini 4 that I like to take with me whenever I carry a bag that can fit it, and my MacBook Pro. Why are they all different shades of gold, though? What’s going on, Apple? 

None of them quite live up to my two past loves: my LG Lotus LX600 phone and my Sony Walkman NW-E005 MP3 player. 

I've never given up wired earbuds so I was ahead of all those trend pieces. I use a Mangotek Lightning-to-3.5mm headphone jack adapter to connect them to my phone. 

I have had so many ebook readers, but I prefer paper to them all. Still, my Kindle Paperwhite is perfect for traveling or when I’m too impatient to wait for a book to be released in paperback.

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