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Microsoft Kills Its $3,500 HoloLens 2

The mixed-reality headset is currently out of stock or back-ordered at most retailers, and by 2028, its software won't be supported. Alternatives from Apple or Meta are better bets for now.

 & Kate Irwin Reporter

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Microsoft is sunsetting the HoloLens 2, its mixed-reality headset first released back in 2019.

The company has been notifying partners and customers that the device is being discontinued, UploadVR reports. The HoloLens 2 will still get critical security updates until the end of 2027, but Microsoft won't support the software in 2028 and beyond. The original HoloLens from 2016 will stop getting software updates on Dec. 10, 2024.

"Microsoft is no longer producing Microsoft HoloLens 2, and we have signaled a last time to buy for customers and partners," Microsoft cloud communications GM Craig Cincotta said in a statement shared with PCMag. "We will continue to invest in mixed reality opportunities with first-party software solutions and services, partnering with the broader mobile phone and mixed reality hardware ecosystem."



Cincotta adds that Microsoft's mixed-reality headset contract with the US Department of Defense remains unchanged, however. Last month, Oculus co-founder Palmer Luckey joined Microsoft's military IVAS goggles project and is integrating his military startup Anduril's Lattice software into the upcoming device.

Microsoft still lists the four different iterations of the HoloLens 2 on its website, but the main HoloLens 2 device is out of stock or back-ordered across the web. One third-party site is trying to sell the headset for $4,200, which is $700 over the headset's already-pricey MSRP of $3,500.

The HoloLens 2 uses an older AI processor to make up its Holographic Processing Unit, or HPU. With the headset, you can enjoy hundreds of dedicated apps, have 3D AR conversations with colleagues or friends, move AR objects around in real time with your hands, and use voice commands to open up different settings and features.

We reached out to Microsoft for comment on why it's discontinuing the device—and whether it will develop a consumer-focused HoloLens successor, but it didn't directly respond to these questions. If you're looking for an AR/VR headset that will be supported for the foreseeable future, there are lots of other options, like the Apple Vision Pro or the Meta Quest 3.

About Our Expert

Kate Irwin

Kate Irwin

Reporter

I’m a reporter for PCMag covering tech news early in the morning. Prior to joining PCMag, I was a producer and reporter at Decrypt and launched its gaming vertical, GG. I have previously written for Input, Game Rant, Dot Esports, and other places, covering a range of gaming, tech, crypto, and entertainment news.

I’ve been a PC gamer since The Sims (yes, the original) in the CD-ROM days. I still think about my first-gen pink iPod mini, which, looking back, was not so mini. In 2020, I finally built my own custom Windows PC for gaming with a 3090 graphics card, but I also regularly use Mac and iOS devices. As a reporter, I’m passionate about documenting the wide world of tech and how it affects our daily lives.

My Areas of Expertise

  • Microsoft
  • Google
  • Artificial intelligence 
  • Cybersecurity
  • Video games are a big one. I specialize in shooters (Apex Legends, Fortnite, Overwatch) but I occasionally test out other genres as well, especially indie games or cozy games (The Sims series, Animal Crossing). 
  • The business and tech that powers video games
  • Cryptocurrency and blockchain technology
  • Social media platforms, including Meta’s apps, X/Twitter, Telegram, TikTok, etc.
  • Tech regulation

The Technology I Use

  • MSI gaming laptops
  • Nvidia graphics cards
  • AMD CPUs
  • MacBook Pro and Air laptops
  • An iPhone from 2019 (though I’m thinking about getting a “dumb phone” like the Light Phone)
  • Nintendo Switch
  • PlayStation 5
  • Freewrite Traveler 
  • At home: Sonos speakers (we have them all over the house), Philips Hue + Ring security products

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