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35 Percent of People Never Change Their Passwords

A new PCMag survey of 2,500 US consumers, conducted between June 30 and July 2, reveals that 35 percent of people never change their passwords; they only do it if they're prompted.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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How often do you change your passwords? For many people, the answer is "never."

SecurityWatchA new PCMag survey of 2,500 US consumers, conducted between June 30 and July 2, reveals that 35 percent of people never change their passwords; they only do it if they're prompted. Twenty-seven percent said they change them several times a year, 12 percent change them once a month, and 8 percent change them several times a month. Meanwhile, 4 percent change their passwords once a week, another 4 percent change them several times a week. A surprising 11 percent change them every day.

It may seem counterintuitive, but those who only change their passwords when prompted may have the right idea. The National Institute of Standards and Technology last year stopped advising users to change their passwords every 90 days and now recommends only refreshing them if they've been breached.

PCMag Cybersecurity Survey

Meanwhile, most users we surveyed are confident about their ability to thwart cyber attacks. Fifty-two percent said they believe they know how to effectively prevent and combat attacks such as malware, card fraud, and ransomware, and 69 percent consider themselves at least somewhat knowledgeable about these risks. At the same time, however, 36 percent said they have never had proper cybersecurity training and 51 percent spend no money on cybersecurity protection.

A quarter of respondents said they have experienced a cybersecurity attack in the past while three-quarters have not.

As for what users are doing to stay safe online, the most common measures include using anti-virus software (53 percent do), taking advantage of privacy and security settings on social media (37 percent), and using two-factor authentication (31 percent). Meanwhile, just 29 percent said they regularly install updates, while only 24 percent use a password manager, and just 18 percent use a VPN.

PCMag's survey also reveals that many users are slacking when it comes to backing up their data. Twenty-six percent of respondents said they don't regularly back up their files and another 20 percent only do so a couple times a year. Another 54 percent back up their data at least once a month or more frequently.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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