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OnePlus Under Fire for Pre-Installing Facebook Services That Can't Be Removed

According to OnePlus 8 and 8 Pro owners, the Facebook services working in the background can’t be removed, they can only be disabled.

 & Michael Kan Principal Reporter

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OnePlus is facing criticism for pre-installing Facebook apps on its newest smartphones—and apparently the bloatware can’t be fully removed. 

The apps can be found on the new OnePlus 8, 8 Pro, and Nord models; all three come with the Facebook App Installer, Facebook App Manager, and Facebook Services as system apps, according to Android Police, which noticed the issue. 

The bloatware paves the way for the social media company to install the Facebook, Messenger, and Instagram apps directly on your phone, without going through the Google Play Store. Users can choose to uninstall the apps. But according to OnePlus owners, the Facebook services can’t be removed; they can only be disabled.

Disabling the three Facebook services on a OnePlus phone (Credit: JonnyJaap via OnePlus forum)

Doing so will prevent the services from working in the background. However, small amounts of data can still be sent to Facebook, reported one OnePlus 8 Pro owner who raised the issue in June.

OnePlus confirmed to PCMag the preinstallation is real. “The OnePlus 8 Series and Nord have these apps and services pre-installed. Older phones will not get these apps and services with later updates,” a company spokesperson said. 

OnePlus declined to offer an explanation. But over the years, Facebook has been striking deals with vendors to bundle its software with their smartphones. Presumably, the smartphone makers get paid a fee. Facebook, meanwhile, gets access to scores of potential users. 

The issue was brought up last year when Bloomberg reported on how Samsung users had no way to uninstall the Facebook services on their Galaxy devices. Now OnePlus users on the company’s latest smartphones are also complaining at a time when Facebook's reputation has taken a dive. 

Complaints on the OnePlus forum (Credit: forums.oneplus.com)

“Can we please have a OnePlus experience free of big data influence?” wrote one user in the company’s forums. “Please let us decide if we want to install an app or not.”

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About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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