Pros & Cons
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- Fast cooling and heating
- Offers usage reports
- Supports voice control
- Works with IFTTT
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- Pricey
- Doesn't support Apple HomeKit
GE 11,000 BTU Smart Heat/Cool With Heat Pump Electronic Window Air Conditioner (AWGP12) Specs
| BTUs | 11,000 |
| Energy Star Certified | |
| Style | Window Unit |
| Voice Control | Amazon Alexa |
| Voice Control | Google Assistant |
Most people remove their window air conditioners at the end of the summer because they won’t be used for another six months or more, but that’s not necessary with the GE 11,000 BTU Smart Heat/Cool (AWGP12). That’s because this AC is equipped with a heat pump that delivers 11,100 BTUs of heating power, making it ideal for year-round use. It supports Alexa and Google voice commands and routines, works with lots of third-party smart home devices, and does an excellent job of cooling down medium to large rooms. At $649, it’s a bit more expensive than similarly powered smart window air conditioners like the $529 GE Profile Clearview PHNT10, but its versatility, excellent performance, and third-party support earn it our Editors’ Choice award.
Design: It Looks Like a Regular Window Unit
The AWGP12 looks just like any window air conditioner. It has a white finish, measures 14.9 by 18.9 by 20.4 inches (HWD), and weighs 50 pounds. It is designed for rooms of up to 550 square feet and will fit windows with a minimum opening height of 15.5 inches and an opening width between 24.5 and 36 inches. It uses R32 refrigerant to deliver 11,000 BTUs of cooling power and heat pump technology to deliver 11,100 BTUs of heating power.
(Credit: John R. Delaney)On the front of the unit are four-way louvers to direct airflow and an onboard control panel with eight buttons and a display. The Power button turns the AC on and off; Quiet sets the AC to its lowest fan setting to reduce noise; Mode is used to select Cool, Heat, Fan, or Eco modes (the latter ensures that the fan cycles on and off with the compressor); and Speed lets you select a fan level (low, medium, high, and auto) and put the AC in Sleep mode where it will lower settings over an eight hour period to conserve energy.
The plus and minus buttons are used to increase and decrease the target temperature, the Wi-Fi button is used to connect the AC to your home network using the embedded 2.4GHz Wi-Fi radio, and the Filter button lights up when it’s time to clean the air filter. Press the button to turn off the light after cleaning the filter. Finally, the display shows the room temperature when operating in Fan mode and the target temperature when running in Cool, Heat, or Eco modes.
The AC's sound rating is 40dB when running in Quiet mode and 61dB, or around the same noise level as a normal conversation, when at the highest fan speed.
(Credit: GE/PCMag)It uses the same SmartHQ app for Android and iOS devices as the GE Profile Clearview. The AWGP12 gets its own panel on the home screen, which displays the name of the AC and its current status (on, off, or mode). Tap the panel to open a screen where you can turn the AC on and off, set a target temperature, view the current room temperature, select a mode and fan speed, and create an operating schedule. Here you can also view a graph that shows weekly energy usage in kilowatt hours (kWh), and you can use the calendar icon to view past usage history. Toward the bottom of the screen, you’ll see a current real-time power usage reading, and below that is a filter status display.
Tap the gear icon in the upper-right corner of the app to access the settings screen, where you can configure filter notifications, check Wi-Fi signal strength, select a temperature unit (Fahrenheit or Celsius), and view serial number and firmware version information.
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GE 11,000 BTU Smart Heat/Cool With Heat Pump Electronic Window Air Conditioner (AWGP12)
Read Our Review
As for other smart features, the AC works with Alexa and Google voice assistants and supports IFTTT applets that allow it to interact with third-party smart devices. Apple HomeKit is not supported.
Installation and Performance: Easy Breezy
The AWGP12 comes with a top mounting rail and mounting hardware, two side curtain frames and expandable curtains, two foam side panels, weatherstripping (for the top, bottom, and sides), a seven-button remote, and a user guide. The remote offers the same functionality as the onboard controls.
Installing the AWGP12 is relatively easy, but you may want a second set of hands available to wrestle the 50-pound unit into your window opening. I installed the top rail and side curtains and positioned the AC in my bedroom window, and then lowered the window until it was flush with the top of the unit. I pulled out the side curtains until they were flush with the sides of the double-hung window frame and used the provided hardware to secure the unit before sealing off any spaces using the weatherstripping foam.
I downloaded the SmartHQ app, created an account, and powered on the AC. I tapped the plus button in the upper-right corner of the home screen, and the app immediately discovered the unit. I tapped Connect, selected Window AC, and pressed the Wi-Fi button on the onboard control panel. Once the LED began blinking, I selected my Wi-Fi SSID and entered my password in the app, and the AC connected to my network. At this point, it was also automatically added to my Alexa device list, since I had previously enabled the SmartHQ skill.
It was summer when I tested the AWGP12, and outdoor temperatures were in the high 80s, which is ideal for evaluating cooling performance but suboptimal for assessing heating performance. In cooling mode, the unit needed 25 minutes to bring a 360-square-foot room down to 68 degrees from a starting temperature of 78 degrees. That’s identical to the performance that I saw with the Midea Duo Smart Inverter Portable Air Conditioner ($599.99) and the Dreo Portable Smart Air Conditioner AC516S ($499.99).
In heating mode, the unit needed around 50 minutes to raise the temperature by 10 degrees, but heating performance will vary depending on factors such as outdoor weather conditions, insulation, and ceiling height. Larger rooms may take between one and two hours for a 10-degree temperature increase.
The AWGP12 instantly responded to adjustments using the remote control and to my Alexa voice commands to turn on and off, set the target temperature, and change operating modes. Additionally, my Alexa routine to have the AC turn on when a Ring Pan-Tilt Indoor Cam detected motion worked like a charm. Using the NIOSH Sound Level Meter app, I measured 55dB of noise output while it was running at low speed, 57dB at medium speed, and 63dB at high speed, which is just a bit louder than GE’s maximum sound rating for this unit.