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Microsoft 'Security Summit' to Discuss Avoiding Another CrowdStrike Debacle

CrowdStrike will face the gauntlet as Microsoft brings together key partners and government officials on Sept. 10 to figure out how to prevent another major technology meltdown.

 & Michael Kan Principal Reporter

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Following last month's CrowdStrike update fiasco, which temporarily bricked at least 8.5 million Windows computers, Microsoft will hold an event to discuss bolstering the OS's security.

This Windows Endpoint Security Ecosystem Summit is scheduled for Sept. 10 at Microsoft's Redmond headquarters. Microsoft, its key partners, and even CrowdStrike will "discuss concrete steps we will all take to improve security and resiliency for our joint customers." Microsoft says it will also invite government representatives.

The July CrowdStrike update disrupted numerous industries, including airlines. So naturally, Microsoft wants to avoid a repeat that could undermine confidence in the Windows operating system and saddle the company with lawsuits.

"The CrowdStrike outage in July 2024 presents important lessons for us to apply as an ecosystem," Microsoft says.

Although details about the event are thin, the company expects the September gathering to usher in "both short- and long-term actions and initiatives to pursue." This might include making the Windows OS a more closed operating system, similar to Apple's macOS. 

Microsoft has hinted it could try to prevent third-party software makers from accessing the Windows kernel, the brains of the operating system. CrowdStrike’s faulty update shut down millions of Windows PCs because the company’s security software operates at the kernel level. 

That access is a double-edged sword since antivirus software harnesses kernel-level privileges to monitor malicious changes to the Windows OS at the earliest stages. As a result, some security companies are concerned Microsoft’s changes to the kernel access might hurt third-party antivirus products, which could draw antitrust scrutiny. 

Still, Microsoft told The Financial Times that "it was considering several options to make its systems more stable and had not ruled out completely blocking access to the Windows kernel." The company is also looking at requiring third-party cybersecurity vendors to undergo more testing procedures.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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