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Microsoft Looks to Revamp Windows Access After CrowdStrike Outage

The company is signaling it wants to clamp down on third-party access to the Windows kernel to prevent a repeat of last Friday's CrowdStrike-triggered outage.

 & Michael Kan Principal Reporter

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To prevent another CrowdStrike-like outage, will Windows become a more closed operating system like Apple's macOS? 

A week after the disruption, which affected an estimated 8.5 million Windows devices, Microsoft is pushing for a clampdown on third-party access to the Windows kernel, a deep layer of the OS that manages a PC's hardware and software resources.

“This incident shows clearly that Windows must prioritize change and innovation in the area of end-to-end resilience,” Microsoft VP John Cable wrote in a Thursday blog post,

CrowdStrike’s Falcon security software has access to the Windows kernel, which allowed it to accidentally trigger a "Blue Screen of Death" on Windows PCs after running a buggy update. 

Microsoft has been blaming some of the CrowdStrike outage on 2009 European Union antitrust agreement that requires Redmond to open kernel-level access to third-party software vendors. In contrast, Apple began phasing out kernel extensions in macOS in 2020 and pushed software vendors to use the "system extension framework," citing the reliability and security benefits.

Cable doesn't call for Microsoft to completely cut off access to the Windows kernel. Instead, he points to alternatives, such as “the recently announced VBS enclaves, which provide an isolated compute environment that does not require kernel mode drivers to be tamper resistant.”

“These examples use modern Zero Trust approaches and show what can be done to encourage development practices that do not rely on kernel access,” he adds. “We will continue to develop these capabilities, harden our platform, and do even more to improve the resiliency of the Windows ecosystem, working openly and collaboratively with the broad security community.”

Even so, Cable’s blog post is raising questions over whether Microsoft's efforts to secure the kernel access could hurt third-party software vendors. For example, antivirus software can use kernel-level access to monitor malicious changes to the Windows OS at the earliest stages. 

“Without kernel mode privileges, [antivirus and endpoint detection and response] are extremely restricted in what they can do. However, we don't believe Microsoft will truly revoke kernel mode access to security vendors,” tweeted malware tracking service VX-Underground.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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