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Ransomware Forces Illinois Public Health Website Offline Amid Coronavirus Outbreak

The attack on Champaign-Urbana Public Health District's website occurs as security experts have long worried about ransomware attacks striking the health sector, and putting real lives at risk.

 & Michael Kan Principal Reporter

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Hackers have struck an Illinois public health agency at the worst time: A ransomware strain has taken down the website for the Champaign-Urbana Public Health District —  right as it’s been trying to inform the public about the coronavirus outbreak.

According to The News-Gazette, cybercriminals are to blame; an administrator for the public health district told the newspaper a ransomware strain called “Netwalker” struck on Tuesday, causing staffers to lose access to the agency’s files. 

“The timing is horrible,” Administrator Julie Pryde told The Gazette

A spokesperson for the agency also confirmed the attack with PCMag. "We are still analyzing our systems to determine how the attack occurred so do not have details at this time. There was a ransom demanded and reluctantly paid. I am not authorized to discuss the amount; however, we do have cyber extortion insurance which I would recommend all organizations look into," she said in a statement. 

The incident occurs as security experts have long worried about ransomware attacks striking the health sector, and putting real patients' lives at risk. This happened in the 2017 WannaCry ransomware outbreak, which hit the IT network of hospitals in the UK, forcing the cancellation of 19,000 appointments. 

Last year, ransomware attacks against the health sector were prolific, with at least 759 healthcare providers hit, according to the security firm Emsisoft. 

The attacks work by infecting a computer, and encrypting all the files on board. To free the computer, the victim has to pay a ransom. In many cases, the attacks can also spread across a network in an attempt to infect other machines and hold them hostage, resulting in ransoms in the thousands or even millions of dollars. 

The Netwalker strain (also known as MailTo) appears to be relatively new, but it grabbed headlines last month for striking an Australian transportation and logistics company. According to security experts, Netwalker might be arriving via phishing emails loaded with malware or through hackers breaking into online accounts secured with weak passwords.  

In the meantime, the agency has been using its Facebook page to communicate to the public about the ongoing coronavirus outbreak, which has spread to more than 1,300 cases in the US. It’s also created a temporary website with information about the coronavirus. 

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About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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