Pros & Cons
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- Free trial
- Responsive 24/7 customer support
- Straightforward privacy policy
- Chrome browser extension
- Easy integration with related third-party services
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- Less user-friendly than consumer-level services
Oxylabs Specs
| # of Residential IP Locations | 195 |
| # of Residential IPs | 175000000 |
| Browser Extension | |
| Free Trial | |
| Mobile Option | |
| Pay-as-You-Go | |
| Protocols Supported | HTTP |
| Protocols Supported | HTTPS |
| Protocols Supported | SOCKS5 |
| Support Types | Support website |
Once a privacy tool, proxy services today are aimed toward a different audience: major corporations that need anonymous tools for market analysis and web scraping. Oxylabs is an enterprise-level service offering a diverse range of proxy types, plus several options for integrating those services with software you already use. We're impressed with the company’s transparent privacy policy and commitment to sourcing IPs in an ethical way. You can even try it out with a free trial. The one downside? The service is meant for enterprise clients, so you may need previous experience with proxies or coding to get the most out of all of the features. That said, Oxylabs is the best choice for large companies managing multiple social media profiles, conducting market research, or performing cybersecurity monitoring, making it our Editors' Choice winner for enterprise-level proxy services.
How Much Does Oxylabs Cost?
Oxylabs offers many kinds of proxies, with varied pricing to fit different budgets. You can pay for Oxylabs’ services using AliPay, Apple Pay, a credit card, Google Pay, PayPal, or even a wire transfer. Oxylabs doesn't accept less traceable forms of payment, like cryptocurrency. Below is a summary of the pricing for each service Oxylabs offers, plus descriptions of each proxy type:
Residential Proxies
Oxylabs’ residential proxy pool includes more than 175 million residential IPs in 195 locations around the world. It's the largest proxy pool of all the services we've tested. Oxylabs' residential proxies support HTTP, HTTPS, SOCKS5 protocols, sticky sessions, unlimited concurrent sessions for up to 3 proxy users, and 10 whitelisted IPs. If you want to use the company's residential proxy services for market research, managing multiple brand social profiles, or website testing, you can use them with popular third-party software, such as Multilogin, Playwright, or Selenium.
Oxylabs offers scalable pricing plans so you can adjust your needs as your business grows. Pay-as-you-go pricing starts at $8 per gigabyte for up to 50GB monthly. If you prefer to purchase a package of monthly bandwidth to use, you have several tiers to choose from: Micro, which is $7.75 per gigabyte each month for up to 13GB, Starter, at $7.50 per gigabyte monthly for up to 40GB, and Advanced, which costs $6.98 per gigabyte monthly for up to 86GB. As of publication, each of the pricing plans is discounted by 50%.
Shared Datacenter Proxies
With Oxylabs’ datacenter proxies, you pay per IP for up to 3 people to use Oxylabs’ semi-dedicated servers. You can try the service for free for up to 5 IPs. When you’re ready to buy, the service starts at $1.20 per IP monthly for up to 10 IPs, and if you buy 1000 IPs, the price per IP is 75 cents each month. Interestingly, Oxylabs specifies that the unlimited bandwidth advertised for these servers only applies to what the company calls “fair usage”, as outlined in the screenshot below. Bright Data has a similar policy.
(Credit: Oxylabs/PCMag)You can also choose to pay per traffic. On the low end, for up to 77GB of data, you’ll pay 65 cents per gigabyte or $50 per month. On the high end, for up to 5TB of data, you’ll pay 44 cents per gigabyte or $2,200 per month.
Oxylabs’ datacenter proxies support HTTP, HTTPS, and SOCKS5 protocols. If you choose a pay-per-traffic plan, you’ll miss out on the free trial, and you’ll be using shared proxies with other users. If you’re looking for a proxy service that is undetectable for tasks like getting the best sneaker deals or getting around content blocks, you’ll want to use residential or ISP proxies, since those proxy types aren’t blocked as often as datacenter IPs. Oxylabs recommends using datacenter proxies for market research purposes, price monitoring, and checking for website changes.
Dedicated Datacenter Proxies
Dedicated servers give you complete control of your IP, so you’re not sharing data with anyone else. Business owners may find dedicated datacenter proxies helpful for tasks like gathering threat intelligence data or scanning emails for malware.
You’ll pay a little more for Oxylabs’ dedicated datacenter proxies, but if you buy the Enterprise plan, you’ll access two million IPs in 188 countries that support HTTP, HTTPS, and SOCKS5. Dedicated datacenter proxy pricing plans include unlimited bandwidth with fair usage restrictions. Oxylabs’ dedicated datacenter proxies are more expensive at $1.80 per proxy for up to 50 IPs and include support for up to 10,000 concurrent sessions.
ISP Proxies
If you need IPs from reputable sources that can handle a lot of traffic over a short time period, OxyLab’s ISP proxies may be the right option for you. Pricing for this service starts at $16 per month for 10 proxies and goes up to $1,150 monthly for 1,000 proxies.
Oxylabs sources static residential proxies from well-known ISPs like AT&T, Comcast, and Frontier. The ISP proxies support HTTP, HTTPS, and SOCKS5 protocols, and you can share the IPs with up to 3 people. Each IP is free of bandwidth or session restrictions.
Unlike individually sourced residential proxies, these ISP-provided residential proxies maintain the same IP address for as long as you need them.
Oxylabs’ ISP proxies are appropriate for market research purposes or making sure your websites’ ads are displaying correctly. You can integrate the proxies with third-party services such as AdsPower or Selenium to make these tasks a little easier.
Mobile Proxies
When you need to spoof your location on the go, try Oxylabs’ 5G, 4G, and LTE rotating mobile proxies. The company’s mobile proxy pool consists of more than 20 million IPs in 140 countries.
Oxylabs’ pay-as-you-go plan is $9 per gigabyte for up to 50GB of monthly traffic. The other pricing plans are the Micro plan, which is $8.25 per gigabyte for up to 12GB of traffic per month. The Starter plan is $7.89 per gigabyte for up to 38GB of traffic each month. The Advanced plan is $7.50 per gigabyte for up to 80GB of monthly traffic. Enterprise competitor Bright Data’s mobile plans are slightly less expensive. For example, the commitment-free plan is $8.40 per gigabyte.
Reviews From Current Customers
As of publication, Oxylabs has a score of 4.2 out of 5 stars on TrustPilot, a popular customer review site for web services and products. That’s a bit lower than some of the other proxy services we've reviewed. Bright Data has a 4.3, MarsProxies has a 4.8, and IPRoyal has a 4.6. That said, Oxylabs’ score is a lot higher than the 1.8 for Storm Proxies.
Keep in mind, however, if a website relies on community-generated content, like TrustPilot does, there’s a chance the reviews and review scores on it can be manipulated. We examine TrustPilot reviews because the website uses fraud detection and community monitoring to flag suspicious reviews.
(Credit: TrustPilot/PCMag)Recent five-star customer reviews mention how easy it is to use the service, with a few complaints about expensive services, like the dedicated datacenter proxies. I browsed the recent one-star reviews, and among the legitimate complaints were a payment snafu, a server location error, and concerns about refunds. When Oxylabs issued a full refund, the person replying to reviews on TrustPilot noted it in their response.
Customer Support Options
Speaking of refunds, Oxylabs’ pay-as-you-go plans are non-refundable, though other self-service plans are subject to refunds if your case meets the requirements outlined in the subscription agreement.
I like that the service offers free trials for all of its proxy types, and I recommend choosing a trial before making a long-term financial commitment to a proxy service. Email support@oxylabs.com to request your one-time free trial.
If you need help while using Oxylabs’ proxy services, the support team is available 24/7 via live chat. You can also email support at support@oxylabs.io with your question. Finally, if you prefer to do your own research, you can dig through extensive documentation on the help site. I emailed customer support and received a polite and helpful reply on the same business day.
Can You Trust Oxylabs?
Like its security-adjacent cousin, the VPN, a proxy service can see at least some of your internet traffic, so trusting these companies is important. That’s why I ask every proxy provider I review about their data privacy rules. I want you to know what companies do with the personal information you provide when you sign up, and your internet traffic data. While proxy servers aren’t used as often for privacy purposes these days, even while doing market research or scraping data, you should want to keep your information private and secure, and only hand over what’s essential to use the service you’re already paying for.
Some companies use third-party botnets for their remote IPs. That means that if you use one of those residential proxies, the IP may belong to someone who is unaware that they’re sharing bandwidth with you. It’s not ethical, and overall, it’s not a good look. Oxylabs is not among that crowd; the company sources residential IPs via a partnership with Honeygain, a site where people sign up to get paid to share their bandwidth. As noted above, Oxylabs also offers residential ISP connections in addition to residential proxies, which are a little less expensive.
Interview With Oxylabs
According to a whitepaper from Oxylabs, the company obtains its residential IPs by offering people financial compensation in exchange for using some of their bandwidth. I contacted the company with questions about how the compensation model works, and you can read their answers below.
How does Oxylabs obtain residential proxies?
Oxylabs’ Residential Proxy pool is ethically procured from carefully selected partners that uphold the highest business ethics and strict compliance. A majority of Oxylabs’ proxy network is composed of Tier A+ model proxies.
For example, we have an exclusive long-term partnership with Honeygain, an established platform that allows users to earn a passive income by sharing their unused internet bandwidth.
For user/residential proxies, does Oxylabs use active and informed consent for endpoints?
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In 2020, Oxylabs introduced the industry-first Tier framework for evaluating residential proxy acquisition. The top tiers, Tier A+ and Tier A, both include proxies sourced with the device owner's knowledge and consent, with Tier A+ also providing financial rewards to the residential users. All Oxylabs residential proxies qualify for these tiers, meaning that they are all sourced with user consent, most while also providing monetary compensation through the aforementioned partnerships.
Does Oxylabs operate its own proxy networks with servers in various locations?
Oxylabs has an extensive datacenter and residential proxy pool from over 230 countries and territories.
Does Oxylabs directly own its datacenter proxies, or does the company use a third-party service to host them?
We use a combination of directly owned datacenter proxies and third-party services to offer an extensive and scalable pool of proxies.
Does Oxylabs collect user data?
No. Primarily, Oxylabs operates as a B2B, specializing in providing proxy services tailored to meet the diverse needs of businesses. During the provision of proxy services, Oxylabs does not engage in any activities that would enable it to access personal data. This means that Oxylabs does not process or have visibility into any personal data that may pass through the proxy network while clients use the service.
In the course of providing our services and entering into service agreements, we process a limited amount of personal data relating to our clients' representatives. This processing is strictly limited to what is necessary for the execution of the contract, fulfilment of contractual obligations, communication, statutory accounting, and compliance with legal requirements.
We do not access or monitor the personal data of our users while they utilize our proxy services. Specifically, we do not view the content of users’ internet traffic, their browsing history, destination websites, or any data transmitted through the proxy.
However, we process a limited set of personal data strictly necessary for the execution of contractual obligations. This includes basic identification details (e.g., name, surname), contact information (e.g., email address, business correspondence), and data required for statutory accounting and legal compliance purposes (e.g., invoicing records and payment details).
How is data stored? How long does Oxylabs store user data?
We have established internal procedures to ensure secure data management. Personal data is stored in accordance with our technical and organizational security measures so that it cannot be lost, stolen, or accessed by unauthorized persons. The criterion for determining the retention period of data is as follows: if data is no longer required for a purpose pursued by us and there are no legal obligations to retain data, we delete personal data.
Analyzing Oxylabs’ Privacy Policy and Other Documents
(Credit: Oxylabs/PCMag)Oxylabs’ privacy policy is easy to read and clearly states the information that should matter most to you: How long the company stores your data, what kinds of data it collects from you, and what third-party cookies you can expect when you visit the website. Some of these cookies are advertising trackers, so it’s good to be aware that they’re there.
Since proxies are not strictly privacy tools, I’m evaluating Oxylabs’ privacy policy based on its transparency, not the company’s data collection practices. With that in mind, I like that Oxylabs is up front about the data it collects from customers. In the document (and mentioned in their responses above), the company states that it collects the following information from customers: “Name, surname, email address, contact details such as your phone number, address, company name, industry, credit card information (last four digits of your credit card number), your account credentials (username, encrypted password), usage data (such as access logs, activity history, preferences).”
It’s a long list, but not unusual. Crucially, the document doesn’t mention that any of the services log your web traffic data, which is something I found in privacy documents from IPRoyal and MarsProxies. Oxylabs also states, in plain language, that the company shares some of your data with third-party service providers.
Oxylabs will retain your data for up to five years after the last time the company contacts you, though it may keep data for longer periods for legal purposes. The company states that it will hand over your data to government, law enforcement, or other regulatory agencies, which is again, not unusual, but a good thing to know.
Oxylabs’ headquarters are in Vilnius, Lithuania. It’s wise to find out a company’s location because data processing and retention laws vary from country to country. Lithuania complies with the General Data Protection Regulation (GDPR), so Oxylabs customers have strong data protection rights. If you want the company to delete your data, you can email your request to privacy@oxylabs.io.
(Credit: Oxylabs/PCMag)In addition to the privacy policy, Oxylabs has other policy documents on its website that are worth reading. Oxylabs doesn’t want you to use its servers for illegal activities, and if they think that’s what’s going on, they’ll boot you from the platform. The Know Your Customer explainer page contains a form for contractors or employees to inform Oxylabs if they suspect their employer is using the services for illegal activities, which is excellent and in line with the company’s code of ethics.
If you’re a security researcher, Oxylabs accepts vulnerability reports at security@oxylabs.io. The company also offers extensive vulnerability research guidelines, which is good.
Hands On With Oxylabs
(Credit: Oxylabs/PCMag)Signing up for an Oxylabs account was easy. After entering my email address and verifying my account, I was taken to a service purchase page, where I bought 1 gig of traffic for $8. I paid $4 thanks to a website coupon.
I returned to the brightly colored dashboard screen and followed the instructions to create a login and password for my proxy user. You can check your data balance from the dashboard and top up your data plan.
(Credit: Oxylabs/PCMag)After setting up my credentials, I followed the instructions provided by Oxylabs and clicked on the Endpoint Generator to choose my server location. I like that you can set up a list of whitelisted proxies from the dashboard and choose your proxy location at the city level. I chose Seoul, South Korea, for this test, but there’s also an option to choose a random location.
You can also specify whether you want to set up a sticky session (which lasts up to 30 minutes) or you can get a new IP every time you make a new request. This screen is also where you can choose whether you want to automatically verify your username and password or if you want to enter that information each time you connect to the proxy.
The window on the right side of the dashboard shows your proxy address, which you can paste into your terminal or a third-party application. I chose to use Oxylabs’ browser extension for Google Chrome to spoof my location.
Location Spoofing Test Results
Unfortunately, the Oxylabs browser extension for Google Chrome isn’t quite as user-friendly as I expected it to be. Consumer-level proxy service MarsProxies has an extension for Google Chrome that fills in your proxy information with just one click. Oxylabs' process was a little more complicated, but still fairly easy for someone who is familiar with proxies or VPNs. I downloaded a JSON containing my proxy list and imported it into the browser extension. That method worked like a charm, and I was able to connect to my proxies as expected.
When you import your list, Oxylabs creates whimsical and sometimes terrifying names for each proxy. You can change these to something friendlier (as I did in the image below) by clicking on Manage Proxies in the browser extension window.
(Credit: Oxylabs/PCMag)To find out if Oxylabs could mask my IP address, I connected to one of the proxy locations I imported to the browser extension and then visited BrowserLeaks. Oxylabs successfully spoofed my location by making it look like my browser traffic was coming from a server in Seoul.
(Credit: Browserleaks/PCMag)Final Thoughts
(Credit: Oxylabs)
Oxylabs
In addition to offering city-level location targeting, free trials, and reliable customer support, Oxylabs also makes it easy to integrate its proxy services with powerful market analysis, website comparison, and web scraping tools.