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3 Tips for a Better Gmail Inbox

Feeling overwhelmed by Gmail? Productivity expert Jill Duffy shows you how to clean up your inbox by creating aliases, filtering your mail, and customizing your inbox view.

 & Jill Duffy Contributor

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Email overload can cripple your productivity. When you have an unread message badge count numbering in the hundreds or thousands, the notification system ceases to effective. When the default tools aren't working for you, and it's time to consider making some changes. If you're a Gmail user, there are three very simple tricks you can use to filter messages and regain control of your inbox. They've been around so long that hardly anyone talks about them anymore, but they're powerful as ever for helping you clean up your inbox.

1. Add Dots to Your Email Address

With Gmail, adding periods or dots inside someone's email address doesn't affect it. For example, if you have the address [email protected] and some sends a message to [email protected] or even [email protected], it will reach you all the same.

If your inbox is messy, you can use this to your advantage.

Get Organized Bug Art For example, you might tell your friends and family to send emails to the 'johnsmith' address, but tell businesses acquaintances that you're 'john.smith.' That way, you can create a filter in Gmail to separate the two types of messages automatically when they arrive.

You don't need to do anything to start using the new address(es), but you do have to set up filters if you want messages sent to one of your aliases to skip the inbox and go directly to another folder.

Set up a filter with these steps:

  1. From the cog icon in the upper right, go to Settings.
  2. Select Filters and Blocked Addresses.
  3. Select Create a new filter (it's at the bottom).
  4. In the To field, enter the Gmail address with the periods.
  5. Choose Create filter.
  6. On the next screen, choose where you want the incoming messages to go. If you want incoming messages for that address to go directly into a designated folder, select two options: a) Skip the Inbox and b) Apply the label (then choose the label you want or create a new one). You must apply both filters or else the new mail will still end up in your inbox.
  7. Hit Create Filter to save your changes.
  8. Finally, if you've already received messages to this alias, you might want to add the option "Also apply filter to X matching conversations." Doing so sweeps all the relevant mail to the new folder right away.

Get Organized - Gmail address filters

The next tip is similar to this one. It's a different variation on making email aliases. This one with the dots is subtle, however. It's good to use with people because they can't tell that you're going to filter messages from them. The next variation on creating aliases is better to do with robots and automated processes.

2. Filter Automated Messages With Plus Sign Aliases

The second trick is nearly the same as the first, but here, you use a plus sign and words before the @ symbol to make aliases, rather than periods. If your address is [email protected], all these aliases will work without you having to set up anything special in your settings:

This is a great trick to use when you sign up for a new web account or app. If you make an account on, say, JCrew's website, you can use the address [email protected] as your login name. You benefit in two ways. First, you can automatically filter all your mail from JCrew into a separate folder. Second, if your email address ever gets leaked or sold, you'll be able to tell who the source was.

As you start using your new '+word' email addresses, be sure to create filters using the steps listed above.

3. Customize Your Inbox With One Click

The last tip is to customize what goes into your inbox with one click. If you're not about to create a whole bunch of folders and filters, this is the tip worth using.

Get Organized - Gmail customize inbox view

Hover over the word Inbox on the left side of your Gmail account. Click the down-facing triangle to open the menu. You'll see a few options for how to customize your inbox:

  • Default
  • Important first
  • Unread first
  • Starred first
  • Priority Inbox (which combines aspects of Important, Unread, and Starred to try and put the most meaningful messages in front of your eyes first).

When you apply one of the options (other than default), Gmail reserves the top of the inbox for the message type you chose. It also gives you a toggle so you can collapse and expand the messages in the different sections.

Get Organized - Gmail custom inbox

Do What Works for You

These Gmail features are particularly useful for people who want to better manage their inboxes without creating new email addresses. It is perfectly acceptable to simply create more email addresses and use them for different purposes, too. It's more important to do what works for you than to follow some prescribed "right way." As long as you choose a method that you can stick with, it'll help you maintain sanity with your inbox.

You might, of course, decide that Gmail isn't for you. In that case, you should read our primer on how to quit Gmail and get started on a new provider.

About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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