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Canon Selphy QX20

 & M. David Stone Contributing Editor

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Canon Selphy QX20 - Canon Selphy QX20 (Credit: Joseph Maldonado)
4.0 Excellent

The Bottom Line

Canon's Selphy QX20 spits out high-quality wallet-size prints, delivering almost all you could ask for in a compact photo printer.

Buy It Now

Pros & Cons

    • Dye-sub technology delivers high-quality, long-lasting prints
    • Supports borders, rounded borders, and three-sided borderless printing
    • Prints on both square (2.7-by-2.7-inch) and card-size (2.1-by-3.3-inch) media
    • Prints from Android and iOS devices via Wi-Fi
    • Easy-to-use app
    • Prints' peel-off backing can be frustrating to remove
    • Fully borderless printing not supported

Canon Selphy QX20 Specs

Color or Monochrome 4-pass color
Connection Type Wireless
Cost Per Page (Color) 68.3 or 76 cents
Cost Per Page (Monochrome) 68.3 or 75 cents
Maximum Scan Area N/A
Maximum Standard Paper Size Wallet-size
Monthly Duty Cycle (Maximum) Not rated
Monthly Duty Cycle (Recommended) Not rated
Number of Ink Cartridges/Tanks 1
Number of Ink Colors 3
Printer Input Capacity 10
Printing Technology Dye Sub
Rated Speed at Default Settings (Color) 1 print per 40 seconds
Rated Speed at Default Settings (Mono) 1 print per 40 seconds
Scanner Optical Resolution N/A
Scanner Type N/A
Standalone Copier and Fax N/A
Type Printer Only

Seeking a smartphone-companion photo printer and don't want to be stuck with just rectangular business-card size or square Instagram-style prints? The Canon Selphy QX20 ($149.99) is what you're looking for. Unlike most competing models, which offer just one format or the other, the QX20 can handle either one. And it offers plenty of other reasons to pick it. At the top of the list is its high-quality, long-lasting output, thanks to its dye-sub technology, along with Canon's notably easy-to-use print and editing app. It's our newest Editors' Choice pick for small-format photo printers, joining the less expensive, Zink-based HP Sprocket Select and Kodak Step Instant Mobile Photo Printer.


Design: One Printer, Two Photo Sizes

The QX20 is the successor to the Selphy Square QX10, which prints only 2.7-by-2.7-inch photos. Because the QX20 is designed to hold two different paper sizes plus a dye roll, it's a little larger and a touch heavier than its closest competition, at 1.3 by 4.0 by 5.7 inches and a full pound. But it's still an easy fit for a bag, a backpack, or a large pocket, so you can bring it along without much effort.

Available in white (the version we reviewed) or dark gray, the QX20 comes with a USB-C-to-USB-C cable for charging the internal battery but no charger block to plug into. It also comes without any supplies for printing, so be sure to order one or more sets of paper and dye roll cartridges along with the printer. (More on the supplies shortly.)

(Credit: M. David Stone)

The front of the printer has a slot where the photos emerge, while the back hosts the USB-C port for charging and a spring-loaded slide release for the paper compartment on the bottom. The snap-open cover for the cartridge is on the left side, while the power button sits on the top, along with two status lights. The full list of status codes is in the online Advanced Manual, but the only time I saw the red error light, I didn't have to puzzle out what it was for. The printer had run out of paper, and a pop-up message on my phone told me so.

Although the QX20 comes out of the box partially charged, it's always a good idea to fully charge the battery as a first step. I didn't have a charger with a USB-C port handy, so I dug out a USB-C-to-USB-A cable and connected to my computer instead. Canon says it takes about 80 minutes for the QX20 to fully charge and that the printer should be good for about 20 photos before needing recharging.

(Credit: Joseph Maldonado)

Physical setup is standard for the printers that use dye-sub technology (which is technically thermal dye transfer, despite everybody calling it dye sub). Load 10 sheets of photo paper into the paper tray, slide the 20-photo ribbon cartridge into the side panel, close the cover, and you're ready to print. One slight difference from most models is that depending on which size of paper you're using, you may have to snap two paper guides in the tray up or down to match the paper width. But with the potential exception of the very first set of paper, that's only needed if you're changing to the other paper size.

I found the whole process, including adjusting the paper guides, obvious enough that I didn't look for setup instructions (though, admittedly, this is far from the first dye-sub printer I've set up). After successfully printing my first photo, I checked the online manual and confirmed the instructions were there for those who might need them.

The paper tray set for wider paper (left) and the thinner paper (right)
(Credit: M. David Stone)

In addition to the physical setup, you also must download and install the Canon Selphy Layout app, which is available for Android and iOS mobile devices only. I downloaded the Android version and followed the app's on-screen instructions. The only problem I encountered was finding the QR code and serial number on the printer for registering it with my phone. (It's on the inside of the ribbon cartridge cover, much smaller than most QR codes, and in my case wound up hidden in the printer's shadow from my desk lamp.)

Once installed, the app is as easy to work with as any I've seen. In addition to letting you print, it offers basic photo editing and a handful of manipulations and effects. These include letting you rotate, crop, and resize images, along with adjusting brightness, contrast, and saturation. You can also set the photo for bordered, bordered with rounded corners, or borderless printing on three sides. You also get the option to add a color filter, including choices for sepia and black and white, and add frames, stamps, and freehand drawings. You can even create collages of two to six photos, in your choice of six layouts.

(Credit: M. David Stone)

Canon offers three choices of paper and dye roll sets: 20-photo and 60-photo sets for 2.1-by-3.3-inch photos and a 20-photo set for 2.7-by-2.7-inch prints. Both 20-photo sets are the same price, which works out to 75 cents per photo. The per-photo price for the 60-photo sets is a little lower, at 68.3 cents each. For comparison, and using list prices in all cases, the per-photo cost works out to 50 cents for the HP Sprocket Select, and 60 cents for the Kodak Step Instant Mobile Photo.

The paper for the QX20 comes in packs of 10 sheets each, which is the maximum capacity for the printer. Each dye roll holds 20 repeating sets of four panels: cyan, yellow, and magenta primary colors, plus a clear protective layer.


Testing the Selphy QX20: Top Quality for Small Photos

One of the key advantages of dye-sub technology is that it can print output that's essentially indistinguishable from film-based photos, with rich color, subtle gradations, and no dithering—a claim that Zink technology simply can't make. In my tests the QX20 met all expectations on this score and also held shadow detail nicely. Another strong point for dye-sub output that includes a clear protective coat is that the prints are hard to damage. To prove the point, I handled one clumsily, trying to leave fingerprints, then poured coffee over it and wiped it off using a heavy hand, all without leaving a mark. Canon's 100-year longevity claim is an indication of fade resistance, but the prints are also klutz-resistant.

Print time for small-format dye-sub printers depends on how long it takes to move the paper back and forth four times—once for each panel on the ribbon—as the ribbon unrolls, and the printer uses a heated printhead to transfer the dye and clear coating to the paper. Canon claims a 40-second print time for either of the two supported photo sizes, which is 10 seconds for each pass. However, I timed it at a consistent 48 seconds per print, which is still a more-than-acceptable speed for this category. For comparison, the Kodak Step Instant Mobile Photo Printer took just a touch less than 60 seconds per print in our tests, while the HP Sprocket Select averaged 76 seconds per print, with both printing similar-size photos as the QX20.

The QX20 lays down one color at a time in three separate passes.
(Credit: M. David Stone)

One potentially frustrating issue: I found it quite difficult to remove the backing from the photos to reveal the sticky back, and so did my wife when I asked her to try, thinking she might do better with longer fingernails. I finally came up with the trick of first picking at one small spot on an edge with a fingernail, then carefully inserting the sharp point of a knife at that spot between the backing and the photo so I could grab the backing and pull it off. This tactic worked most of the time once I came up with it, but it's a bit of a skill you have to develop before you can remove the backing quickly.


Verdict: Hard to Beat, Despite the Price

A key issue for choosing any snapshot photo printer is that it has to be able to print in the size and format you want. All three models mentioned here will pass that test for photos the size of business cards, but only the QX20 will pass it for square photos as well. It also delivers good quality and scores well on speed and cost per photo, making it an easy pick as our new Editors' Choice for smartphone-companion photo printers.

(Credit: Joseph Maldonado)

That said, the QX20 is substantially more expensive than the Kodak and HP models. At this writing, the Kodak printer lists for less than half the QX20's price, while the HP printer is a little more expensive than that, but closer in price to the Kodak printer than the QX20. Both the Kodak and HP models use Zink technology, which means they don't offer the same level of photo quality as the QX20. But they deliver quality you may well consider good enough for small photos. Either one is a good choice, and each is our top pick for its price range.

However, if you need the QX20's two print sizes, it's pretty much the only pick. And—as long as you don't mind paying a little more for it—even if you need only one size, it's probably the portable photo printer you want.

Final Thoughts

Canon Selphy QX20 - Canon Selphy QX20 (Credit: Joseph Maldonado)

Canon Selphy QX20

4.0 Excellent

Canon's Selphy QX20 spits out high-quality wallet-size prints, delivering almost all you could ask for in a compact photo printer.

Get It Now

Buy It Now

About Our Expert

M. David Stone

M. David Stone

Contributing Editor

My Experience

Most of my current work for PCMag is about printers and projectors, but I've covered a wide variety of other subjects—in more than 4,000 pieces, over more than 40 years—including both computer-related areas and others ranging from ape language experiments, to politics, to cosmology, to space colonies. I've written for PCMag.com from its start, and for PC Magazine before that, as a Contributor, then a Contributing Editor, then as the Lead Analyst for Printers, Scanners, and Projectors, and now, after a short hiatus, back to Contributing Editor.

I'm pretty sure I'm the only person who worked on every "Project Printer" blockbuster PCMag ever produced, often writing 15 or more reviews for the year's big printer blowout. (I snuck in a single review one year when I was writing a book, strictly so I could keep that claim alive.)

I've always worked for PCMag as a freelancer, which has freed me to take time away to write nine books, be a major contributor to four others, and write for other publications, including Wired, Computer Shopper, Projector Central, and Science Digest, where I was Computers Editor. I also wrote a computer column at one point for The Newark Star-Ledger.

Although I started my career primarily as a science (mostly physics and astronomy) and science-fiction writer (published in Analog), my non-computer-related work runs the gamut from the Project Data Book for NASA's Upper Atmosphere Research Satellite (written for GE's Astro-Space Division) to the script for a video overview of a top company in the gaming industry (that would be gambling, not video games). My books include The Underground Guide to Color Printers (Addison-Wesley), Troubleshooting Your PC (Microsoft Press), and Faster, Smarter Digital Photography (Microsoft Press).

Having covered a wide range of subjects, I've developed a serial expertise in many of them. The ones most relevant to my current work at PCMag.com are all imaging technologies.

The Technology I Use

I buy new PCs for my writing desk infrequently, because it takes a week or more to customize the settings the way I want them. At the moment, I have an HP Envy tower running Windows 10, but it's old enough to have a Windows 7 sticker on it. Its latest lease on a longer life is courtesy of a newly installed 500GB Samsung SSD 870 EVO.

Elsewhere in my house is an assortment of older and newer PCs. The older ones are dedicated to specific tasks, like the one I've been using to slowly digitize all the paper stored in my filing cabinets, while the newer ones are testbeds for printer and projector reviews.

For writing, I use Microsoft Word 2003, because I find it too annoying to take my hands off the keyboard to give mouse commands using the Ribbon. My workhorse printers are a Xerox Phaser 6280 color laser and a Dymo LabelWriter 450 Twin Turbo for labels and stamps. I also have a Canon Pixma iP8720 for printing photos, and a Canon ImageFormula DR-C225 for scanning.

My first computer was bought to replace my IBM Selectric for writing. After rejecting both the IBM PC (which had just been introduced) and the Apple II because of the keyboards, I chose a Vector Graphics Vector 3 CP/M machine with dual floppies. The first MS-DOS machine I was willing to use for writing was the IBM AT, with its much-improved keyboard compared with the original PC and its gargantuan 20MB hard drive.

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