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PayPal

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 & Jill Duffy Contributor
 & Gabriel Zamora Senior Writer, Software
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Our Experts
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PayPal - PayPal (Credit: PayPal/James Martin)
4.0 Excellent

The Bottom Line

PayPal is a convenient and ubiquitous payment platform for shopping online and sending money to family, friends, and businesses.

Pros & Cons

    • Combines online purchases and p2p activity
    • Available for Android and iOS
    • Works internationally
    • Excellent security
    • Lacks in-app NFC functionality
    • Few in-store payment options

PayPal Specs

Android App
In-Store Payments
International Payments
iOS App
Loyalty Programs
Pay on Online Stores
Person-to-Person Payments
Product Category iPhone Apps
Product Category Mobile Apps
Product Category Personal Finance
Product Category Software
Web Interface

PayPal is a veteran option for making swift online purchases, and its mobile payment app works just as well for sending money to friends. The free service has a no-nonsense approach compared with Venmo and its attempt to tap into social media-style status updates. One big caveat for in-person payments is that it doesn't offer NFC payments directly through the app (you must add it to a digital wallet like Apple Wallet or Google Wallet, our Editors' Choice winner for Android mobile payment apps). Nonetheless, PayPal is an excellent tool for sending money to friends, paying for goods online, and—in limited cases—paying brick-and-mortar vendors.

Cards, Plans, and Fees

After downloading the app, you must create a PayPal account if you haven't already got one. Then, you confirm your mobile phone number and enter your bank account information. You can also verify your account by being approved for a PayPal credit card.

PayPal debit and credit cards (powered by MasterCard) offer rewards and cash back with certain purchases. As expected, the debit card lets you withdraw and add funds to your PayPal balance at select ATMs. Interestingly, PayPal offers a savings account that accrues interest, which you can link to your balance or PayPal debit or credit card.

(Credit: PayPal/PCMag)

There are three PayPal account levels: Personal, Business, and Payments Pro. Personal is for people who want to buy online or send money to friends. Business caters to people who do a little selling online. Payments Pro is a full-fledged e-commerce shop.

Buying items online is always free for the purchaser. As with all payment apps, PayPal adds a 2.9% fee if you use a credit card as a source of funds to pay someone. The same fee is applied if you use a debit card, sell something, or request money from someone using a credit card. Transferring money to a linked bank account is free, but you must pay a 1.75% surcharge if you want a same-day instant transfer (the fee maxes out at $15). Transfers to other countries incur different (and higher) fees. You can view the full fee listing on PayPal's site.

Sending Money, Requesting Money, and Making Purchases

We installed the PayPal app on iPhone 15 Pro Max and Google Pixel 6 Pro phones (unlike Google Wallet, PayPal is available on Android and iOS). The mobile interface is identical on both platforms. The home screen has sizable buttons for sending and requesting money, and options for managing your account, seeing activity, and paying local eateries and charities.

Paying a contact is as easy as sending money using Apple Pay (the Editors' Choice winner for iOS mobile payment apps) or Google Wallet. To find people, grant PayPal access to your phone contacts. After you select a contact, the app asks whether it's a payment to friends and family or for goods and services. In the latter case, you may be eligible for PayPal Purchase Protection (more on that later).

Next, you get the simple numeric keypad to key in the amount to send. Afterward, you choose the payment source, such as a card or bank account. The last step before sending the funds is the option to add a note. That word optional is important, as Venmo insists on your adding a note with all payments, which we find off-putting. Tap send now, and your money starts flowing to your contact. Requesting money follows an identical process, but the money flows in the opposite direction.

If you do not have a verified PayPal account, you can send a one-time payment of up to $4,000. If you wish to send more money or do so more frequently, you must verify your account. Once verified, you can send money as often as you like, but there is a limit of $60,000 per transaction. Some restrictions apply based on your type of currency and your PayPal balance. You can view more details in PayPal's user agreement.

Like Venmo, PayPal's app lets you split costs with friends. Using the Money Pools system, you can collect money from people for events like birthdays, office gatherings, or weddings. You create a pool by giving it a name and optionally specifying a purpose, amount, and end date. You can let contributors pay any amount. Likewise, you can specify an exact total or minimum amount. In a nice touch, PayPal lets you add an image and statement, and publish the Money Pool to the web.

(Credit: PayPal/PCMag)

The PayPal app has a cashless, in-store purchasing feature that leverages QR codes instead of relying on near-field communication (NFC) the way Apple Pay and Google Wallet do. The app lacks NFC functionality, but you can add PayPal as a payment option on either wallet app to circumvent this limitation.

Other Payment Features

As mentioned, the PayPal app features QR code support so people can scan your phone's screen to send a payment (or vice versa). This makes it easy to verify that the money is going to the correct recipient. You also get a PayPal.me address, a unique URL for requesting payments. If you go to paypal.me/username, for example, you can send money without knowing the recipient's email address. As with Venmo, use caution when exposing this address to the public—you can open yourself up to scams like being paid from nefarious sources of money and then held accountable.

One nice thing about paying someone via PayPal is that, unlike Venmo, they don't have to have the app installed; they just need a PayPal account. You can pay on the iPhone via Siri. Google Wallet lacks peer-to-peer payments.

The app's web interface is similar to the regular PayPal site. It shows all your activity and offers the same payment options as the app.

(Credit: PayPal/PCMag)

PayPal has an advantage in international payments. It works in more 200 countries using its own Xoom service. By comparison, Cash App and Venmo are US-only services. Sending money via Apple Pay is limited to the US and only for Apple device users, though the company is working on expanding its reach. Apple Pay for point-of-sale purchases works in many countries, however.

In a handy consolidation, the PayPal app shows not only your person-to-person activity but all of your PayPal purchases, even those not made in the app. Other perks include adding vendor loyalty cards to save yourself from finding the physical reward program cards when you pay. This is similar in function to Apple Wallet and Google Wallet, though these services also let you save transit passes, IDs, and digital keys. There's also a Donations section that lets you find and contribute to charities of your choice.

Like Venmo, PayPal lets you receive payroll money and government deposits (like tax returns and stimulus checks) through your account. To do this, PayPal shows you a routing and account number to enter the payer's site.

Security and Privacy

One of PayPal's greatest strengths is its PayPal Purchase Protection policy. That's the company's nearly ironclad guarantee that you will either receive the goods and services you bought or get your money back. This adds a layer of protection between your credit card and the vendor. When you buy something with PayPal, the vendor never gets your credit card details even if the purchase price is ultimately going to your credit card. It's a smart solution to many of the problems with online shopping and potential fraud.

PayPal uses Fraud Protection to help combat fraud and keep your data safe. That said, PayPal suffered from a data breach in December 2022. The threat of hackers and breaches is ever-present and has affected some of the largest financial services, including Equifax, JP Morgan, and even the international SWIFT bank transfer system. Do your part to make sure your data is as safe as possible from your end.

PayPal's policies prohibit quite several activities using its service. It has had accusations of censorship leveled against it from both conservative groups and those who take umbrage to its self-appointed role as a morality cop when it comes to adult materials and services. Sellers can experience long periods with their money frozen and lifetime bans from the service. While these matters don't affect you if you're just using it to pay friends or split payments, it doesn't hurt to be aware of the issues and to know that some take a dim view of the service.

Final Thoughts

PayPal - PayPal (Credit: PayPal/James Martin)

PayPal

4.0 Excellent

PayPal is a convenient and ubiquitous payment platform for shopping online and sending money to family, friends, and businesses.

About Our Experts

Michael Muchmore

Michael Muchmore

Contributor

My Experience

I've been testing PC and mobile software for more than 20 years, focusing on photo and video editing, operating systems, and web browsers. Prior to my current role, I covered software and apps for ExtremeTech and headed up PCMag’s enterprise software team. I’ve attended trade shows for Microsoft, Google, and Apple and written about all of them and their products.

I still get a kick out of seeing what's new in video and photo editing software, and how operating systems change over time. I was privileged to byline the cover story of the last print issue of PC Magazine, the Windows 7 review, and I’ve witnessed every Microsoft misstep and win, up to the latest Windows 11.

I’m an avid bird photographer and traveler—I’ve been to 40 countries, many with great birds! Because I’m also a classical music fan and former performer, I’ve reviewed streaming services that emphasize classical music.

Technology I Use

For everyday work, I use a good-old Dell tower with 16GB of RAM, a 12th-gen Intel Core i7 processor, and an Nvidia RTX 3060 Ti GPU that runs on Windows 11. I pair it with a 4K Lenovo ThinkVision P27u-10 monitor and a Logitech MX Vertical mouse. For offsite work, I use a 2024 Microsoft Surface Laptop with a Qualcomm Snapdragon X Elite processor. Camera-wise, I moved to mirrorless from a Canon EOS 80D with a Canon 70-300mm IS USM lens. I now have a Canon EOS R7 with a 100-400mm lens, but I miss my DSLR for several reasons.

In order of usage, the software I turn to most frequently is the Edge web browser, Slack, Adobe Creative Cloud, Microsoft 365, Firefox, Brave, and WhatsApp. I use the Windows Phone link app to see everything on my Samsung Galaxy S21 Ultra phone, which has excellent telephoto capability.

For fitness monitoring, I have a Fitbit Charge 6 and use an Anker Smart Scale P1. I’m also a streaming fan, so I subscribe to both Amazon Music Unlimited (especially for its Dolby Atmos content) and Qobuz (for its high-res sound quality and classical catalog). I recently added a Vizio 5.1 Soundbar SE, which sounds surprisingly good given its low price. To holler commands instead of using a remote control, I have the Amazon Fire TV Cube in the living room, which lets me verbally tell the TV what I want to watch. It hooks up to an LG B4 OLED TV. I have a Sonos One speaker in my kitchen that also ties in with Alexa, as does the Echo Dot 2 With Clock in my bedroom. For serious listening, I have B&W 601 speakers plugged into a Conrad-Johnson Sonographe amp and preamp, with a Cambridge Audio AXN10 streamer as source. For reading, I also have a Nook GlowLight 3.

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Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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Gabriel Zamora

Gabriel Zamora

Senior Writer, Software

In 2014, I began my career at PCMag as a freelancer. That blossomed into a full-time position in 2021, and I now review email marketing apps, mobile operating systems, web hosting services, streaming music platforms, and video games as a senior writer. I'm a graduate of Hunter College, a hard-core gamer, and an Apple enthusiast.

The Technology I Use

I play many video games in my spare time, especially on my gaming rig, which is equipped with an AMD Ryzen 5 3600 processor, Nvidia GeForce RTX 2080 GPU, and 16GB of RAM. The Nintendo Switch 2 also sees a lot of action thanks to its backward compatibility, but I'll also occasionally hop on the PlayStation 5 and Xbox Series X. 

I'm currently using an iPhone 15 Pro Max, coupled with the Apple AirPods Max that my brother gifted me for Christmas, to listen to music or podcasts on the go. That said, I always carry my iPad Mini with me. The tablet line has served as my faithful drawing canvas for years, and is the one piece of tech I upgrade whenever I can. Paired with an inexpensive Wacom Bamboo Duo stylus, I have a compact, reliable, and convenient doodling set to keep me busy during long commutes across the Big Apple.

Cooking is my dearest passion next to gaming, and I embrace any tech that makes modern cookery a little easier. I discovered the Paprika Recipe Manager during my stint as a chef at Google HQ and fell in love with its simple yet feature-packed toolset. It makes saving and editing online recipes a cinch, and having easy access to them on my phone is a tremendous convenience.

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