PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

New Phone Case Material Promises to Let 5G Signals Flow

Phone cases can reduce millimeter-wave signals, so D3O developed a honeycomb-like material full of air bubbles, which reduces the density of the case and improves signal strength.

 & Sascha Segan Former Lead Analyst, Mobile

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Your millimeter-wave 5G phone is going to need a new case, and materials company D3O—which makes case materials for Gear4, EFM, and Zagg—this week announced a new material specially made for millimeter-wave 5G systems, which highlights yet another problem with the fast, but thorny new 5G standard.

CES 2020 Bug Art5G can work on any frequency. In low and mid bands, it works pretty much like 4G. But millimeter-wave 5G, the very high-frequency waves used primarily by Verizon, is different. Millimeter-wave (mmWave) is fragile enough that it gets blocked by bodies, walls, clothing, and, apparently, phone cases. (This is also one of the reasons mmWave won't kill you, unless it's by a light pole falling on your head—it can't even penetrate your skin.)

Verizon, and to some extent other carriers, have gone in deep on mmWave because it allows for very fast speeds. But it's been very hard to work with so far, with expensive antenna modules, complicated designs, and short radiuses from carrier towers. Right now, squeezing every possible little bit of mmWave signal out of a system is key, so making sure cases don't choke down phones is a real issue.

D3O 5G Case Material

We saw the first "5G-ready cases" from Samsung a few months ago, but it wasn't clear whether that was just a marketing ploy. D3O just made it clear that it isn't. Regular case materials can reduce mmWave signals, D3O found in studies, lowering received speeds and increasing battery drain. So the company developed a sort of honeycomb material full of air bubbles, which reduces the density of the case and therefore improves signal strength.

"Analysis of the measurement data obtained found that D3O with 5G Signal Plus Technology achieved on average 37 percent less signal loss than its nearest market competitor and outperformed all benchmark materials," a D3O white paper says.

Now, let me make it clear that this is only a problem for mmWave. Most countries don't use mmWave yet. The UK? No mmWave. Switzerland, Germany, Italy? No mmWave. They may use the frequency down the road, but places and carriers that run mid-band or low-band 5G should be fine with an older-style case.

Qualcomm and the US FCC keep pushing mmWave. In Qualcomm's case, it's because it makes the only currently available mmWave antennas, and in the FCC's case, it's an easy-to-auction, unused chunk of spectrum that doesn't force the agency to make any hard decisions about moving existing users. But the technology keeps hitting new roadblocks, which makes me continue to be concerned about its short-term viability.

D3O's new material will appear in "5G-ready" cases from Gear4 this year, the company says.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

Read full bio