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Americans Think Apple Leads in 5G (Spoiler: It Doesn't)

Android phone makers will have a hard time winning iPhone buyers over with their new 5G phones, according to a new survey.

 & Sascha Segan Former Lead Analyst, Mobile

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American consumers think Apple is the leading phone vendor when it comes to 5G, by a crushing margin over Samsung. That's a little shocking, because most observers believe Apple is going to introduce 5G phones a full year later than Android phone vendors.

The Why Axis BugThe result from an exclusive PCMag survey of 2,500 US consumers shows Apple's unstoppable brand power in the US. Even as Apple sales have cratered in China, the company's reputation appears to be intact in its home market. Only 11 percent of iPhone owners surveyed said they would switch away from the iPhone for 5G.

Samsung is anticipated to be the first into the US market with a 5G phone when it announces the 5G version of its Galaxy S10 in late February. It got the No. 2 spot as to which company will lead in 5G in the survey. The No. 3 position went to Google, whose Pixel phones are currently exclusive to Verizon.

Apple's anticipated delay in 5G comes from a few sources. Right now, Qualcomm has the only US-compatible 5G modem chips, and Apple is at war with Qualcomm. Apple has switched its modem provider to Intel, which has said it won't have 5G modems before the end of the year.

But delaying on new wireless networks hasn't hurt Apple in the past. The first iPhone was 2G in a 3G era, and Apple came to 4G two years later than many other manufacturers. Apple tends to like to wait for networks to become more fully rolled out before jumping on board, so iPhone users can have a consistent experience wherever they live.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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