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This WhatsApp Flaw Helped Send Spyware with a Voice Call

A bug in the app's VoIP function can let an attacker send specially-crafted data packets to pave the way for remote code execution over an Android or iOS device. According to WhatsApp, a spyware firm may have used the vulnerability to target a number of victims.

 & Michael Kan Principal Reporter

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WhatsApp had a scary flaw that was used to secretly send spyware to smartphones simply by calling the victim up.

On Monday, the Facebook-owned messaging service disclosed the vulnerability, which affects both iOS and Android, after it was used to attack a number of victims, a WhatsApp spokesperson told PCMag.

"WhatsApp encourages people to upgrade to the latest version of our app, as well as keep their mobile operating system up to date," the spokesperson said in an email.

According to WhatsApp, the attacks have all the hallmarks of a private company that works with governments to deliver spyware to mobile phones. Although it refrained from naming the company, WhatsApp is probably referring to NSO Group, an Israel technology firm notorious for developing a spyware program known as Pegasus that's targeted human rights activists, politicians and journalists.

The WhatsApp vulnerability allegedly allowed NSO Group to send spyware to the victims even when they had not answered a voice call over the app, according to The Financial Times, which was first to report the news.

The vulnerability deals with the voice over IP (VoIP) function on WhatsApp, which can enable internet-based voice calls. A bug in the VoIP function could let the attacker send specially-crafted data packets to essentially rewrite the app's memory, paving the way for remote code execution.

WhatsApp told PCMag it had identified the vulnerability earlier this month and promptly fixed it with patches that can be downloaded over both the iOS and Android versions of the app. The chat service has also changed its IT infrastructure to prevent the attack from ever taking place.

It isn't clear how many victims were targeted. But it may have been used to attack a UK-based human rights lawyer this past Sunday, according to Citizen Lab, a watchdog group at the University of Toronto, which has been investigating NSO Group's activities.

The vulnerability is found in WhatsApp for Android prior to version v2.19.134 and WhatsApp for iOS prior to v2.19.51. The WhatsApp Business apps and Windows Phone and Tizen versions are also affected. You can find out more here.

In a statement, NSO Group defended its technologies, saying they're designed for the purposes of helping governments fight crime and terrorism. "The company does not operate the system, and after a rigorous licensing and vetting process, intelligence and law enforcement determine how to use the technology to support their public safety missions," NSO Group said.

"We investigate any credible allegations of misuse and if necessary, we take action, including shutting down the system. Under no circumstances would NSO be involved in the operating or identifying of targets of its technology, which is solely operated by intelligence and law enforcement agencies," the company added.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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