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Cellular Starlink Powered 'Hundreds of Thousands' of Texts After Hurricanes

In an earnings call, T-Mobile CEO Mike Sievert also dismissed concerns about radio interference from cellular Starlink satellites.

 & Michael Kan Principal Reporter

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SpaceX’s cellular Starlink service delivered "hundreds of thousands" of text messages to help hurricane victims, according to T-Mobile's CEO. 

"During the hurricanes, we were able to test with a temporary authorization and saw hundreds of thousands of successfully completed text messages to people that otherwise wouldn’t have seen them,” Mike Sievert said in an earnings call on Wednesday. 

Sievert made the comment while discussing Starlink's direct-to-cell satellite service. Earlier this month, SpaceX received temporary clearance from the FCC to use its orbiting satellites to beam emergency alerts to residents of areas hit by Hurricanes Helene and Milton. In addition, SpaceX received emergency authority to offer satellite-based SMS text messaging to T-Mobile customers in the hurricane-affected zones. 

T-Mobile CEO Mike Sievert
(Credit: T-Mobile)

Sievert didn't go into details. But his comment offers a glimpse at how the cellular Starlink technology could help T-Mobile and other carriers fill a gap in their coverage, especially when a disaster strikes. T-Mobile is partnering with SpaceX on the upcoming service, which is scheduled to launch in late 2024 or early 2025 as a beta.

Initially, the cellular Starlink service will be restricted to text messaging. But SpaceX plans on expanding its capabilities to support voice calls and internet data, with the company’s earlier tests showing it can power download rates at around 14Mbps. 

However, SpaceX still needs to secure full approval from the FCC before it can commercially operate the cellular Starlink service in the US. The other issue is that SpaceX is urging the commission to loosen regulations on radio emissions for the cellular Starlink satellites, or the technology risks losing the ability to power real-time calling, the company says. 

Sievert was asked about the regulatory challenges facing the cellular Starlink service when rivals AT&T and Verizon are raising concerns about radio interference from the technology. "On the direct-to-cell, no, we don’t really see any barriers to progress there. We’re very much looking forward to getting our beta underway," he said.

In the meantime, SpaceX has filed to extend its emergency authority with the FCC to use the cellular Starlink system in hurricane-affected areas for another 15 days. However, according to the commission's own reports, the vast majority of cell towers in Florida, North Carolina, and Tennessee have already been restored.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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