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Xerox DocuMate 3220

 & Tony Hoffman Senior Writer, Hardware

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Xerox DocuMate 3220 - Xerox DocuMate 3220
3.5 Good

The Bottom Line

The Xerox DocuMate 3220 is a budget entry-level document scanner with both an ADF and a flatbed.
Best Deal£599.99

Buy It Now

£599.99

Pros & Cons

    • Low price.
    • Flatbed and ADF.
    • 9 OneTouch scan destinations.
    • Good OCR performance when switched to grayscale mode.
    • Slow in scanning to searchable PDF.
    • Abysmal OCR performance at its default OneTouch setting.

Xerox DocuMate 3220 Specs

Automatic Document Feeder
Ethernet Interface
Film Scanning
Flatbed
Maximum Optical Resolution 600 pixels
Maximum Scan Area 8.5" x 36"
Mechanical Resolution 600

For a price that's more typical of a portable scanner, you can buy the Xerox DocuMate 3220 ($229.99 at Amazon) , a desktop document scanner complete with a 50-sheet automatic document feeder as well as a flatbed. This entry-level document scanner—geared to individuals as well as home or micro offices and small workgroups—isn't the fastest scanner around, and you'll have to adjust one setting to get usable OCR performance, but it offers a lot for not much money. We don't see many lower-priced scanners with both flatbed and ADF, and this is a welcome addition.

The 3220 has a 17.9 by 13.2 inch footprint (WD), thanks to its letter-sized flatbed, so it's large enough so you might not want to share a desk with it. It has an ultrasonic double-feed detection sensor to catch paper misfeeds. To the right of the 50-sheet duplex ADF is the single-character LED that's used to display the number of the current Visioneer OneTouch scan profile)—you can choose between preset and customizable, numbered scan profiles, that you can switch between with up and down arrows.

Scanning
You can initiate scans directly from the scanner, by choosing a OneTouch profile and pressing either the Simplex or Duplex button, or from the OneTouch interface on your computer. You can also scan from either PaperPort or OmniPage. The 3220 includes Twain and WIA drivers, so you can also scan from nearly any program that has a scan command.

Like most document scanners, the 3200 can scan at up to 600 dpi; it can scan in black and white, grayscale, or color. The default OneTouch scanning profiles and destinations include Scan (image PDF); PDF (searchable PDF); Print (BMP); E-mail (PDF); Fax (BMP); OCR (RTF); Archive (searchable PDF, 300 dpi); Custom (PDF); and Paint (BMP). It can scan to PDF, searchable PDF, JPEG, TIFF, and BMP formats; it can also scan to RTF and other document formats through PaperPort or OmniPage Pro.

Software
Software includes the Visioneer OneTouch scan utility with Kofax VRS scan enhancement, Nuance PaperPort for document management, and Nuance OmniPage Pro for OCR. Although it can scan business cards, it doesn't include business-card software.

Speed
The DocuMate 3220 is rated at 23 pages per minute (ppm) for simplex scanning and 23 ppm/46 images per minute (ipm) for duplex (two-sided) scanning (in black and white at 200 ppi), where each side of a page counts as one image. (For color scanning at 150 ppi, it's rated at just 12 ppm simplex/24 ipm duplex.) In speed testing using the OneTouch default settings for black-and-white image PDF, the 3220 was just short of its rated speeds, tallying 21 ppm for simplex and 42 ipm for duplex. This was a touch faster than the Editors' Choice Canon imageFormula DR-2020U , rated at 20 ppm and 40 ipm for simplex and duplex scanning, which we clocked at 18.3 ppm simplex and 36.1 ipm duplex. The Plustek SmartOffice PS286 Plus , rated at 25 ppm / 50 ipm, tested at 23 ppm for simplex and 37 ipm for duplex scanning.

When I switched to scanning to searchable PDF, widely used for document management, it took 3 minutes 22 seconds for the 3220 to scan and save our 25 page/50 image document to that format. It's a fairly typical speed for a scanner in its price range. The Plustek PS286 was a bit faster at 2:56, while the more expensive Canon DR-2020U lost little time in the OCR phase, scanning the same document to searchable PDF in 1 minute 23 seconds.

OCR
In scanning to OCR using the default OneTouch OCR setting for this scanner (black and white, 200 ppi, RTF format), its performance was highly problematic, with errors at all type sizes up to 12 points in our test fonts, even in commonly used fonts such as Times New Roman and Arial. However, simply by switching the mode to grayscale (still at 200 ppi), performance improved dramatically, and it was able to read those key fonts without errors at sizes down to 6 points.

The Xerox DocuMate 3220 is an entry-level scanner for personal, micro-office, or small workgroup use at a good price for what it offers. Its speed is in line with its price, and it offers a flatbed to boot. It should be a good fit for sole proprietors as well as micro offices and small workgroups. If they have problems with OCR quality, one simple tweak in settings should get it running right.

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Further Reading

Final Thoughts

Xerox DocuMate 3220 - Xerox DocuMate 3220

Xerox DocuMate 3220 Review

3.5 Good

The Xerox DocuMate 3220 is a budget entry-level document scanner with both an ADF and a flatbed.

Get It Now
Best Deal£599.99

Buy It Now

£599.99

About Our Expert

Tony Hoffman

Tony Hoffman

Senior Writer, Hardware

Since 2004, I have worked on PCMag’s hardware team, covering at various times printers, scanners, projectors, storage, and monitors. I currently focus my efforts on 3D printers, pro and productivity displays, and drives and SSDs of all sorts.

Over the years, I have reviewed smart telescopes, iPad and iPhone science apps, plus the occasional camera, laptop, keyboard, and mouse. I've also written a host of articles about astronomy, space science, travel photography, and astrophotography for PCMag and its past and present sibling publications (among them, Mashable and ExtremeTech), as well as for the former PCMag Digital Edition.

The Technology I Use

I have a Lenovo ThinkPad T14 laptop that's my work daily driver, an HP Pavilion Aero 13 as my primary personal laptop, and an Asus ProArt P16 for detailed photo work. (I also have an older Dell XPS 13, which now stays at home full-time.) For storage testing, I rely on our three custom-built Windows testbeds in PC Labs, as well as a 2024 MacBook Pro.

My primary home monitor is a BenQ EX2780Q, a gaming monitor with a great sound system and excellent image quality. I use that panel for writing, watching videos, and working with photos. I also have an HP 27 Curved Display—one of the first general-purpose curved monitors—which I have paired with an Acer Aspire desktop computer. My multifunction printer is an Epson Expression Premium XP-7100 Small-in-One. I also own an Epson Perfection V39 flatbed scanner, which I use for photos and short documents, and a Canon Selphy CP1300 small-format photo printer for turning out snapshots.

My first cell phone, in 2006, was a Motorola Razr; since then, it’s been all iPhones—I currently have an iPhone 15 Pro. I use my iPhone a lot for casual photography, though I also use a Sony DSC-RX100 VII and a Canon G5 X Mark II for everyday shooting. For much of my travel photography and astrophotography, I use either a Sony A7r II or A7 III, paired with a variety of lenses ranging from a Sony 14mm f/1.8 prime to a Sony FE 70-300mm f/4.5-5.6 G OSS zoom lens. I also pair the A7r with a RedCat 51 for deep-sky star shooting. For astrophotography, I also use the Seestar S30 and S50 and the Unistellar Odyssey smart telescopes, which are essentially astronomical cameras controlled through one’s mobile device.

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