PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Slow Start for AI PCs As Overall Market Stumbles in Q3

Shipments for the PC market were down between July and September, according to IDC and Gartner, though they expect growth to resume globally throughout the year and into 2025.

 & Michael Kan Principal Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Credit: PCMag/John Burek)

The tech industry has been talking up the AI PC as the future of computing. But the marketing hype wasn’t enough to lift the PC market in Q3. 

Research firm IDC reports that PC shipments decreased by 2.4% year-over-year from July to September, for only 68.8 million units. That’s surprising, considering many analysts expected the PC market to be on the rebound following a post-pandemic slump. 

Rival research firm Gartner also estimates that PC shipments fell in Q3 by 1.3% year-over-year. These initial results may raise doubts about AI PC marketing capturing consumer interest.

"Even with a full lineup of Windows-based AI PCs for both Arm and x86 in the third quarter of 2024, AI PCs did not boost the demand for PCs since buyers have yet to see their clear benefits or business value,” says Gartner analyst Mikako Kitagawa.

Meanwhile, IDC points to rising costs and a surge in PC volumes in Q2, which led to shipments falling, especially for Apple.

(Credit: IDC)

That said, PC shipments saw significant US growth during Q3, increasing by 5.6% year-over-year, according to Gartner. The research firm attributed the steady uptick to “continued stable macroeconomic conditions,” along with healthy demand from the US public sector and back-to-school sales. 

Both Gartner and IDC also expect PC growth to resume globally throughout the year and into 2025, partly because Windows 10 officially loses support on Oct. 14, 2025.

New AI-focused PCs, including those from Qualcomm, Intel, and AMD, along with Apple’s M4-based Macs, will help drive the “premium segment” for PCs in the coming months, IDC adds. Still, the research firm expects mass market adoption of AI PCs to potentially take longer than expected and into 2026.

"The next year-and-change will be largely about developing software, use cases, and target audiences for this AI-enabled hardware,” says IDC analyst Linn Huang.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

Read full bio