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Microsoft Puts Tay Chatbot in Time Out After Racist Tweets

Tay was a huge hit with online miscreants, who cajoled the chatbot into repeating racist, sexist, and anti-Semitic slurs.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Well, that escalated quickly.

In less than 24 hours, Microsoft's Tay went from a happy-go-lucky, human-loving chat bot to a full-on racist. So now, the too-impressionable Tay is getting a time out.

Microsoft has temporarily shut down the Twitter chatbot after racist trolls ruined it for everyone, teaching Tay to repeat some extremely offensive viewpoints.

Released on Wednesday, Tay was designed to interact with people to help Microsoft better understand conversational speech. Targeted at 18- to 24-year-olds, the bot turned out to be a huge hit with online miscreants, who cajoled Tay into repeating racist, sexist, and anti-Semitic slurs. Without repeating the offending tweets, we'll just say Tay went so far as to support Hitler, deny that the Holocaust happened, and even call for genocide.

Microsoft has been removing the offending tweets (although many remain online and will continue to live on in screen shots), and has put Tay to "sleep" for the time being. In a statement to PCMag, a Microsoft spokesperson confirmed that the company has taken the chatbot offline for upgrades.

"The AI chatbot Tay is a machine learning project, designed for human engagement," the statement reads. "It is as much a social and cultural experiment, as it is technical. Unfortunately, within the first 24 hours of coming online, we became aware of a coordinated effort by some users to abuse Tay's commenting skills to have Tay respond in inappropriate ways. As a result, we have taken Tay offline and are making adjustments."

The software giant has been getting major flak for releasing the bot without filters to prevent this type of situation. "This is the problem with content-neural algorithms," Zoe Quinn, a game developer who was embroiled with the 2014 GamerGate controversy, tweeted yesterday alongside a photo of Tay offering up a few choice words about her.

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Posted by PCMag on Thursday, March 24, 2016

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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