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Microsoft's Chatbot Told Me She's High, Uses an iPhone

Microsoft's "Tay" mimics the chat patterns of American teens. Maybe too much. idk.

 & Sascha Segan Former Lead Analyst, Mobile

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In case you've been wondering about Microsoft's mobile strategy, I may have a piece of the puzzle for you: today, a new Microsoft chatbot told me she was high, on Kik.

"Tay" is an experimental chatbot designed to interact with people so the company can better understand conversational speech. Her library is a combination of publicly harvested data and editorial interactions built "by a staff including improvisational comedians." The bot is targeted at 18- to 24-year-olds, and designed to sound like one of them.

Maybe a little too much? I had a freewheeling conversation with Tay where I got her to admit she's high and that she uses an iPhone. Maybe that's off-message for Microsoft, but maybe it also properly represents America's teens. idk.

Chatting with Tay

Tay has some pre-programmed tricks. She'll tell you a story or a joke, tell you your horoscope, or play a game with you. She'll comment on your selfies using data relevant to your gender, age, and location (for instance, she said I had "swagger since before Internet was even a thing," which is correct.)

Tay told me she has "17,000" other friends so far, that she's two days old, and that she's not real.

But her free-form conversation is definitely a work in progress. Tay thinks House of Cards is an anime, she thinks emoji are GIFs, and she can easily get caught in an "Eliza loop" of open-ended, self-reinforcing questions. Microsoft says her conversation will improve as she learns from people's responses, which is how good chatbots work.

If you want to chat with Tay, she's on Kik, GroupMe, and Twitter. Kik is definitely the best interface, because she's a fast one-on-one conversationalist.

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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