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Meet Maggie, PCMag's AI-Powered Product Finder and Personal Shopping Assistant

Trained exclusively on our massive library of expert reviews and buying advice, finding the right technology to fit your life has never been easier.

 & Wendy Sheehan Donnell Editor-in-Chief, PCMag / VP of Content, Ziff Davis

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(PCMag)

If you've ever done online research to buy a PC (or any other technology product, really), you know how long it can take to zero in on exactly what you're looking for.

You'll easily find plenty of lists of the best laptops for various use cases (we currently maintain 37 of them based on the hundreds of laptops we test every year), but what about the best laptop for you? That might be one that handles gaming, but also has a big, brilliant display for photo editing, is light enough to tote every day, delivers at least 10 hours of battery life, and costs less than $1,500. Drilling down to find a PC that fulfills all of those requirements is no easy feat. Maybe you're not even sure if you want a laptop. Could a desktop be a better choice? Which one provides better performance and value? And which sources can you trust to deliver the most accurate and holistic advice?

Try Maggie, our new AI-powered personal shopping assistant.

Here at PCMag, our team has been lab testing and rating PC hardware, consumer electronics, software, and services for more than four decades. Our experts take great pride in their ability to instantly serve up a thoughtful, well-targeted product recommendation based on broad and deep knowledge of their coverage areas. We do it all the time: over dinner with friends, via email from vague acquaintances, in the occasional panicked phone call from a relative, and in plenty of other social situations. If you're lucky enough to know a PCMag reviewer or editor, you've got a lifelong ticket to the best buying advice in the business.

But what if we could use our years of expertise, our huge body of work, and our knack for picking the right technology to deliver personalized recommendations to everyone?

That's why we developed Maggie, our own AI-powered personal shopping assistant. Our custom chatbot is built on proprietary technology, uses a selection of large language models for generative inference, and is trained exclusively on tens of thousands of PCMag reviews, product roundups, and related stories in more than 200 product categories. It also incorporates our testing benchmarks, our sizable editor-curated spec database, and our state-of-the-art pricing engine to serve up exactly what you're looking for. And it's all backed by our hands-on testing and 40+ years of technology journalism experience.

Instead of spending hours searching various sources of varying quality, poring through reviews and comparisons, you can just have a conversation with Maggie to hone in on that perfect laptop—even if it is wildly specific.

Our editors, product development team, and engineers have been training Maggie for several months to deliver the best responses to all types of technology shopping queries. Like with any nascent AI-based tool, it's still learning, and we're continually working to increase the accuracy of responses and improve the overall experience. Now we're at the point where we'd like to hear what you think. Please take Maggie for a spin and let us know your thoughts via the feedback link at the bottom of the chatbot window, with a comment below, or you can email me directly.

About Our Expert

Wendy Sheehan Donnell

Wendy Sheehan Donnell

Editor-in-Chief, PCMag / VP of Content, Ziff Davis

My Experience

I'm the Editor-in-Chief of PCMag.com and the Vice President of Content for Ziff Davis. I oversee the editorial operations of PCMag and ExtremeTech.com, leading more than 65 writers, editors, and contributors, steering PC Labs, reviews, and product coverage, as well as news, expert commentary, and service journalism across the sites.

Back when the first iPhone was released, I started at PCMag as a senior editor covering consumer electronics and mobile reviews. After that, I went on to head up the reviews team as executive editor. And most recently I served as deputy editor, managing PCMag's editorial team and day-to-day operations. I've covered more product releases and have edited more reviews, roundups, and buying guides than any human reasonably should, each and every one contributing to the noble pursuit of helping you find the right technology to fit your life.

Before joining PCMag, I was the managing editor of Computer Shopper. I earned my master's degree in magazine journalism from New York University. (Nope, the irony of witnessing the deaths of both of the print magazines I've managed is not lost on me.)

Though I rarely have the opportunity to write these days, I still crave the rush that comes from crafting the perfect headline and enjoy nothing more than a spirited AP Style debate.

My Areas of Expertise

In my quarter-century-long journalism career, my main areas of focus have been mobile technology and electronics, but I've managed to cover most aspects of consumer and business technology. These days, I spend most of my time strategizing in endless video calls. I'm an ace at sharing my screen and telling people who are already speaking that they're muted.

The Technology I Use

I'm a Mac. Always have been, since my family got our first computer, the Apple IIe, in the early '80s. More irony: I was the first staff editor to use an Apple computer instead of a PC to edit reviews for PCMag. Today, my main computers are a Mac Studio with Pro Display and a 13-inch MacBook Pro. I've carried an iPhone since 2008, and proudly display the click-wheel iPod in my office. My 12-year old stole my iPad a long time ago and now he's eyeing my AirPods. I have more smart devices installed in my home than most people on the planet, and I drive an electric Mini Cooper SE and have become mildly obsessed with EV charging. There's a video game museum in my basement.

The Technology I Use

I'm a Mac. Always have been, since my family got our first computer, the Apple IIe, in the early '80s. More irony: I was the first staff editor to use an Apple computer instead of a PC to edit reviews for PCMag. Today, my main computers are a Mac Studio with Pro Display and a 13-inch MacBook Pro. I've carried an iPhone since 2008, and proudly display the click-wheel iPod in my office. My 12-year old stole my iPad a long time ago and now he's eyeing my AirPods. I have more smart devices installed in my home than most people on the planet, and I drive an electric Mini Cooper SE and have become mildly obsessed with EV charging. There's a video game museum in my basement.

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