PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

No Steering Wheel? Zoox Self-Driving Cars Get OK to Operate in San Francisco

The Amazon-backed company clears a new safety measure that will put its Level 4 autonomous vehicles on the road without a backup driver.

 & Emily Forlini Senior Reporter

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS
(Credit: Zoox)

Zoox autonomous cars are hitting the streets of San Francisco with no steering wheel, driver's seat, or pedals.

Although the Amazon-backed company has been operating in the city since 2017, a human driver has been in the vehicle, ready to intervene if necessary.

Zoox has now "passed all critical safety measures," and the vehicles are free to operate themselves. They qualify as Level 4 on the autonomy scale, and will share the road with the Waymo Level 4 self-driving cars that currently operate in San Francisco as a paid rideshare service.

(Credit: Zoox)

For now, only Zoox employees will be taking autonomous rides. The launch will start in the SoMa neighborhood and expand to more areas of the city if all goes well.

Zoox sometimes uses traditional-looking vehicles with a steering wheel, largely for testing purposes, but its claim to fame is a boxy car that hit the road last year. These are the only vehicles operating on public roads "without traditional manual controls,” says Jesse Levinson, Zoox co-founder and CTO. The company fleet also includes traditional-looking SUVs with a driver's seat, steering wheel, and pedals, presumably for testing with a safety driver.

(Credit: Zoox)

Zoox is already testing on the streets of Las Vegas, particularly around The Strip. Last week, it expanded the area in which its vehicles operate in the city, or the "geofence," to gather more data to train its AI models. It plans to open up rides there to public passengers in 2025.

"The data we gather in Las Vegas will be crucial for improving our service even further," Zoox says. "What Zoox learns in Vegas won’t stay in Vegas."

The National Highway Traffic Safety Administration (NHTSA) is currently investigating two minor crashes involving Zoox vehicles that stopped abruptly. Another NHTSA probe into Tesla's Level 2 self-driving autonomous system is also ongoing. Tesla hopes to begin operating its robotaxi service in California and Texas next year, though it has not yet gained regulatory approval.

About Our Expert

Emily Forlini

Emily Forlini

Senior Reporter

My Experience

As a news and features writer at PCMag, I cover the biggest tech trends that shape the way we live and work. I specialize in on-the-ground reporting, uncovering stories from the people who are at the center of change—whether that’s the CEO of a high-valued startup or an everyday person taking on Big Tech. I also cover daily tech news and breaking stories, contextualizing them so you get the full picture.

I came to journalism from a previous career working in Big Tech on the West Coast. That experience gave me an up-close view of how software works and how business strategies shift over time. Now that I have my master's in journalism from Northwestern University, I couple my insider knowledge and reporting chops to help answer the big question: Where is this all going?

My Expertise

I'm the expert at PCMag for on-the-ground feature reporting and trending tech news, with a particular focus on electric vehicles and AI. I've published hundreds of articles and am also a podcast host, a bi-weekly tech correspondent for CBS News, a panel speaker and moderator, and a frequent contributor to a range of news and radio channels around the country.

The Technology I Use

All the latest from Apple and Microsoft, but I'll never give up my wired headphones! 

Read full bio