Call Center Features

Latest Call Center Features

• TSMC Finds Unexploded Bomb at Chip Factory Site

  TSMC finds a corroded bomb at one of its upcoming chip factory sites in Taiwan, but says construction is still on schedule.

  1 year, 6 months By Kate Irwin
• Google Pixel Phones Get Real-Time Scam and Malware Detection Features

  The AI-based features are rolling out to Pixel 6 or newer first but will soon be expanded to other Android devices, Google says.

  1 year, 6 months By Jibin Joseph
• NetFortris Fonality Review

  4.0 Excellent Editors' Choice

  NetFortris Fonality receives a well-earned Editors' Choice among our VoIP competitors because this business-oriented offering has it all. From solid performance to an excellent selection of hardware options, Fonality is a great selection.

  7 years, 6 months By Paul Venezia
• The Best Call Center Features for Small to Midsize Businesses (SMBs)

  Here are some ways in which advanced call center features can help your small to midsize business (SMB) improve its marketing, customer service, or helpdesk support.

  8 years, 6 months By Oliver Rist
• ShoreTel Connect Cloud

  4.0 Excellent

  A mature player in VoIP PBX systems, ShoreTel Connect Cloud is the company's cloud-based unified communications offering that does a good job of focusing on ease of use and offers a decent selection of third-party integrations.

  8 years, 10 months By Paul Venezia
• Microsoft Skype for Business Online Review

  2.5 Fair

  If you're already involved with Office 365, then Microsoft Skype for Business Online might make sense for you. But those looking for a vendor-neutral business-class voice over IP (VoIP) solution will likely need to look elsewhere.

  10 years, 5 months By Paul Venezia