(Credit: Casely)
If you’re one of over 429,000 people who own a Casely Power Pod 5,000mAh E33A portable charger, you need to dispose of it safely and as quickly as possible.
The US Consumer Product Safety Commission (CPSC) announced a call for customers to stop using the devices after reports of many injuries and a fatality. The power bank was first recalled in April 2025 after 51 incidents where the devices were found “overheating, expanding and catching fire.”
Since then, another 28 reports have been submitted, with a serious incident occurring in August 2024 when a 75-year-old woman was charging her phone, and the battery exploded. The USCPSC said, “The victim suffered second and third degree burns and later passed away from complications from her injuries.”
Earlier this year, a 47-year-old woman was also using the product on an airplane when it caught fire and gave her first-degree burns.
Casely’s E33A power bank was sold on its own website, Amazon, and other retailers between March 2022 and September 2024. The price ranged from $30 to $70, depending on when and where you bought it.
The recall offers a free replacement with a non-defective product, or you can opt for equivalent Casely store credit. There's no cash option.
To initiate a recall, it requests you take a photo of the front of the power bank with the word “Recalled” followed by today’s date written in permanent marker. The second photo needs to show the product’s rear, including the model number.
Submit your photos on Casely’s recall website to initiate the process. Once you’ve done that, you’ll be contacted about a replacement or your credit. Disposing of the faulty power bank is your responsibility, and the CPSC warns users not to put it in the trash, as it may pose a fire risk.
The CPSC says, “Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance."