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Microsoft to Business Users: Recall Feature Will Be Disabled by Default

It will be up to IT administrators to enable the feature and for employees to opt in.

 & Michael Kan Principal Reporter

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Microsoft will restrict its controversial Recall feature even more than planned for business customers who adopt Windows 11 Copilot+ PCs.

Recall will be disabled by default, according to Microsoft, citing input from enterprise customers.

"We heard your feedback on needing a secure and controllable experience for using Recall in your organizations, and it will be,” Microsoft CVP Pavan Davuluri said in a blog post. “Recall will be disabled by default, and IT will enable this feature through new policies before it can be made available to employees for opting in.”

The restriction goes further than merely asking users to opt into Recall, which is Microsoft’s current stance on rolling out the feature to consumers. Instead, it looks like business users won’t even see the option unless their IT administrator activates Recall for their PC. And even then, it’ll still be up to the business user to consent. 

(Credit: Microsoft)

The company first introduced Recall in May as a way to quickly pull up any activity, including old websites, files, and other data you accessed on the PC. Microsoft originally sought to activate the feature by default across Copilot+ PCs, but the release has been delayed amid concerns that Recall could also be abused to act as spyware.

One security researcher even created a demo showing that malware could trivially exploit Recall to loot an entire user history from an infected PC.  

In today's blog post, Davuluri said Microsoft will still ship Recall, but plans to include "meaningful security enhancements," such as data encryption. "Our goal is to ensure that your employee and organization data is protected from the beginning, and we look forward to hearing your feedback on this new experience,” he says. 

In other words, Microsoft isn’t giving up on Recall despite the security concerns. The company is slated to ship Recall as a preview release for Windows Insiders on Copilot+ PCs next month. There's no firm launch date for a consumer release, but Microsoft has said users will be able to remove it if they have concerns.

About Our Expert

Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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