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Useful or Potential Spyware? Microsoft's Recall Feature Draws Regulatory Scrutiny

A UK watchdog is asking Microsoft to explain how it will safeguard user data. Meanwhile, security experts are concerned Recall will be abused to spy on users' activities.

 & Neil J. Rubenking Principal Writer, Security
 & Michael Kan Principal Reporter
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UPDATE 6/13: Microsoft is delaying the Recall launch and limiting it to the Windows Insider Program for now. Windows 11 Copilot+ PCs will ship without Recall when they launch June 18.


Original Story:
A new Microsoft feature that can remember everything you do on your PC is attracting regulatory scrutiny in the UK over concerns it’ll be abused to violate users' privacy. 

At a pre-Build press event on Monday, Microsoft introduced Recall, a feature coming to Copilot+ PCs running Windows 11. The system will "take images of your active screen every few seconds" and save them locally on your PC in an encrypted format. This includes screenshots of your passwords or financial information that could appear on your PC, as Microsoft's FAQ says.

Redmond is marketing the feature as a convenient way to pull up old files, emails, or web pages you’ve lost track of or closed. But Recall's surveillance potential is also drawing concern from the UK's Information Commissioner's Office (ICO), which handles data-protection issues. 

"We are making inquiries with Microsoft to understand the safeguards in place to protect user privacy," the ICO said in a statement on Wednesday. "Industry must consider data protection from the outset and rigorously assess and mitigate risks to people's rights and freedoms before bringing products to market."

Constant Surveillance or More of the Same?

Numerous privacy and security experts, along with Elon Musk, have already voiced concerns about Recall. "This is called constant surveillance, monitoring, and tracking and it will eventually be used to influence and control the masses,” argues AI researcher and Mozilla fellow Abeba Birhane.

The Recall announcement also comes a few weeks after Microsoft pledged to prioritize security first "when designing any product or service."

In its defense, Microsoft says Recall only stores data locally on the user’s PC, not in the cloud. In addition, users can turn the feature off or toggle privacy controls to prevent certain apps from being snapshotted. Still, David Ruiz, Senior Privacy Advocate at Malwarebytes, says the Recall feature will become an enticing target for hackers to try and abuse. 

"Recall also requires people to extend their trust far beyond Microsoft with this data, as Recall’s most sensitive snippets of information can still be retrieved by someone else using the same device," Ruiz added. "That could be a curious family member, a device thief, or an abusive spouse. Here, device security becomes even more crucial—a worrying proposal in a world where countless people reuse weak passcodes."

On the other hand, Christopher Budd, Director at cybersecurity provider Sophos X-Ops, says Recall is no different from other backup and restore services. As a result, Microsoft will need to find the right balance between control and usability. 

"This all comes down to the importance of the key privacy principles of adequate notice and consent: providing clear information about what’s being gathered and what’s being done with it, and the opportunity to say clearly 'Yes' or 'No,'" he tells PCMag.   

In the meantime, Microsoft says it’s still gathering user feedback for Recall, which is in a preview testing phase.

About Our Experts

Neil J. Rubenking

Neil J. Rubenking

Principal Writer, Security

My Experience

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that fateful meeting, I’ve become PCMag’s expert on security, privacy, and identity protection, putting antivirus tools, security suites, and all kinds of security software through their paces.

Before my current security gig, I supplied PCMag readers with tips and solutions on using popular applications, operating systems, and programming languages in my "User to User" and "Ask Neil" columns, which began in 1990 and ran for almost 20 years. Along the way, I wrote more than 40 utility articles, as well as Delphi Programming for Dummies and six other books covering DOS, Windows, and programming. I also reviewed thousands of products of all kinds, ranging from early Sierra Online adventure games to AOL’s precursor Q-Link.

In the early 2000s, I turned my focus to security and the growing antivirus industry. After years of working with antivirus, I’m known throughout the security industry as an expert on evaluating antivirus tools. I serve as an advisory board member for the Anti-Malware Testing Standards Organization (AMTSO), an international nonprofit group dedicated to coordinating and improving testing of anti-malware solutions.

The Technology I Use

Much of the testing I do, particularly testing with real-world ransomware, is just plain dangerous. To perform such tests safely, I sequester them inside virtual machines managed by VMWare Workstation. For cross-platform testing, I use a MacBook Air, a Google Pixel 4, and a 6th-generation iPad.

I rely on my Delphi coding skills to create and maintain small applications. These include programs to check whether an antivirus correctly handled the malware it detected, launch dangerous URLs and record the security program’s reaction, and analyze the malware that I collect for use in testing. I also wrote a tiny browser and text editor for use in testing security apps that have predefined reactions for known products.

I do my writing and research on a Dell OptiPlex desktop, relying on Microsoft Word (my fingers know all the shortcuts). Many of my articles include charts and analysis; Excel is my go-to for those. When work hours end, though, I escape the bounds of Microsoft and Windows. There’s an iPhone in my pocket, I relax with my oversized iPad, and my Kindle Oasis is always loaded with the best science fiction and fantasy.

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Michael Kan

Michael Kan

Principal Reporter

My Experience

I've been a journalist for over 15 years. I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017, where I cover satellite internet services, cybersecurity, PC hardware, and more. I'm currently based in San Francisco, but previously spent over five years in China, covering the country's technology sector.

Since 2020, I've covered the launch and explosive growth of SpaceX's Starlink satellite internet service, writing 600+ stories on availability and feature launches, but also the regulatory battles over the expansion of satellite constellations, fights with rival providers like AST SpaceMobile and Amazon, and the effort to expand into satellite-based mobile service. I've combed through FCC filings for the latest news and driven to remote corners of California to test Starlink's cellular service.

I also cover cyber threats, from ransomware gangs to the emergence of AI-based malware. In 2024 and 2025, the FTC forced Avast to pay consumers $16.5 million for secretly harvesting and selling their personal information to third-party clients, as revealed in my joint investigation with Motherboard.

I also cover the PC graphics card market. Pandemic-era shortages led me to camp out in front of a Best Buy to get an RTX 3000. I'm now following how the AI-driven memory shortage is impacting the entire consumer electronics market. I'm always eager to learn more, so please jump in the comments with feedback and send me tips.

The Best Tech I've Had:

  • My first video game console: a Nintendo Famicom
  • I loved my Sega Saturn despite PlayStation's popularity.
  • The iPod Video I received as a gift in college
  • Xbox 360 FTW
  • The Galaxy Nexus was the first smartphone I was proud to own.
  • The PC desktop I built in 2013, which still works to this day.

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