PCMag editors select and review products independently. If you buy through affiliate links, we may earn commissions, which help support our testing.

Twitter Wants to Find the Trolls Before You Do

The company is working to identify and punish abusive accounts before they're even flagged.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

Our Expert
LOOK INSIDE PC LABS HOW WE TEST
65 EXPERTS
43 YEARS
41,500+ REVIEWS

Twitter has another round of updates intended to combat abuse on the platform.

Twitter is working to identify accounts engaging in abusive behavior, even if the account hasn't yet been flagged, Twitter VP of Engineering Ed Ho wrote in a blog post. If an account is repeatedly tweeting at non-followers without solicitation, for instance, Twitter may make it so that only the tweeter's followers can see their tweets for a certain amount of time.

The rule will apply to accounts engaging in "patterns of abusive behavior," Ho wrote. "Our platform supports the freedom to share any viewpoint, but if an account continues to repeatedly violate the Twitter Rules, we will consider taking further action," he added.

Twitter Mute Timeline

The idea is to punish only abusive accounts but because the tools are new, Twitter might accidentally take action against a benign user. "We will sometimes make mistakes, but know that we are actively working to improve and iterate on them everyday," Ho wrote.

Twitter is also introducing new filtering options to give users more control over the notifications they see. You can now mute notifications from people you don't follow, so-called "egg" accounts without a profile photo, as well as users with unverified email addresses and phone numbers. To do that, click on the gear icon in the upper-left corner of the Twitter app, click through to Advanced filters, and select the norifications you want to mute.

"Many people requested more filter options for their notifications, and we're excited to bring these to everyone on Twitter," Ho wrote.

You can also now mute tweets with certain words, phrases, or entire conversations from appearing in your timeline, and decide how long that content is silenced: a day, week, month, or indefinitely. This new tool comes after Twitter in November started letting people mute this content from their notifications.

Finally, when you report abuse on the platform, Twitter will follow up to let you know it received the report, along with any action it's taking. This will be visible in your notifications tab.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

Read full bio