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Twitter to Block 'Potentially Abusive' Content Before You See It

Twitter will collapse 'potentially abusive and low-quality replies' so you don't see them as you scroll.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

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Twitter today pledged to catch abusive content before it reaches your feed.

Twitter will identify and collapse "potentially abusive and low-quality replies" so you don't see them as you scroll, Twitter's Vice President of Engineering, Ed Ho, said in a Tuesday blog post.

Less Relevant Twitter RepliesIf you're a glutton for punishment, these replies will still be available "to those who seek them out," according to Ho, who said the change will roll out "in the coming weeks."

Twitter is also scrubbing tweets that "contain potentially sensitive content" from search results. You'll still be able to find this content, but "it won't clutter search results any longer."

The move builds on updates Twitter rolled out in November, which allowed users to mute notifications. In August, it also rolled out a "quality filter" option that prevents you from seeing "lower-quality content, like duplicate Tweets or content that appears to be automated" in your notifications and other parts of Twitter. And last week, it introduced an improvement to reporting abusive tweets:

Meanwhile, the company is taking steps to identify and stop past abusers from creating new accounts. This way, people who have been permanently suspended from Twitter will have a harder time striking again. "This focuses more effectively on some of the most prevalent and damaging forms of behavior, particularly accounts that are created only to abuse and harass others," Ho wrote.

More changes are on the way, Ho said. "In the days and weeks ahead, we will continue to roll out product changes – some changes will be visible and some less so – and will update you on progress every step of the way," he wrote. "With every change, we'll learn, iterate, and continue to move at this speed until we've made a significant impact that people can feel."

But while Twitter CEO Jack Dorsey says stopping abuse and harassment on the platform is his company's "top priority," it remains a big issue. Disney, for example, reportedly decided against an acquisition "partly out of concern that bullying and other uncivil forms of communication...might soil the company's wholesome family image," Bloomberg reported in October.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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