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Nearly Half of Internet Users Have Been Harassed Online

We all know that the Web can be a really nasty place. A new report reveals just how bad the situation is.

 & Angela Moscaritolo Managing Editor, Consumer Electronics

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Ever been harassed online? According to new report from Data & Society Research, nearly half of Americans can answer yes to that question.

Some 47 percent of Americans have personally experienced online harassment or abuse — everything from being called offensive names to being physically threatened, monitored, tracked, or cyberstalked, the report notes. Plus, 72 percent have witnessed online harassment or abuse.

Breaking it down, 36 percent of Internet users have experienced direct harassment like name calling, physical threats, or stalking. Thirty percent have faced invasions of privacy like being hacked, having their information or pictures exposed online without their permission, being impersonated, tracked, or monitored. Seventeen percent have experienced denial-of-access issues, which prevented them from being able to access an account, platform, device, or site.

The report is based on a survey of 3,002 Americans aged 15 and older, conducted between May 17 and July 13.

The most common targets of online harassment are women, young people under 30 (especially women under 30), and sexual minorities (those who identify as lesbian, gay, or bisexual). The survey also revealed that black, sexual minority, and young Americans are more likely than others to say that people are "mostly unkind" to each other online and self-censor themselves by not posting something to avoid harassment.

Men, overall, are "substantially less likely than women" to describe what they have experienced as harassment. Fifty-three percent of women who have experienced the behaviors Data & Society asked about said what happened constituted "harassment or abuse," compared to 40 percent of men. Women are also more likely to report being angry, worried, or scared following the experience.

"Among those who did say that what they experienced was online harassment and abuse, women were almost three times as likely as men to say the harassment made them feel scared, and twice as likely to say the harassment made them feel worried," the report notes.

Overall, more than a quarter of all American Internet users (27 percent) self-censor their online postings out of fear of online harassment.

Among the most popular social networks, Twitter has taken much of the heat for not adequately cracking down on abuse. Almost two years ago, former CEO Dick Costolo admitted that the company "sucks" at dealing with trolls. And while it has rolled out incremental updates intended to combat abuse, like allowing users to flip on a "quality filter" or only see responses from those they follow, the issue reportedly thwarted a takeover deal from Salesforce, and dissauded Disney from making a serious bid.

More recently, Twitter extended the "mute" feature it rolled out in 2014 to notifications. Twitter also teased a "more direct way" to report hateful conduct, whether it's directed toward you or someone else.

About Our Expert

Angela Moscaritolo

Angela Moscaritolo

Managing Editor, Consumer Electronics

My Experience

I'm PCMag's managing editor for consumer electronics, overseeing an experienced team of analysts covering smart home, home entertainment, wearables, fitness and health tech, and various other product categories. I have been with PCMag for more than 10 years, and in that time have written more than 6,000 articles and reviews for the site. I previously served as an analyst focused on smart home and wearable devices, and before that I was a reporter covering consumer tech news. I'm also a yoga instructor, and have been actively teaching group and private classes for nearly a decade. 

Prior to joining PCMag, I was a reporter for SC Magazine, focusing on hackers and computer security. I earned a BS in journalism from West Virginia University, and started my career writing for newspapers in New Jersey, Pennsylvania, and West Virginia.

The Technology I Use

My little Florida beach bungalow is brimming with smart home tech. I have a smart speaker or display in every room, allowing me to control other connected devices by voice. The Nest Hub on my bedside table lets me set wake-up alarms, control my smart light bulbs, and set the temperature on my smart thermostat. I use the Amazon Echo Show 8 on my kitchen counter to browse recipes, reorder protein powder, check the weather, and watch the news while I do dishes. 

Because I suffer from allergies, air purifiers are essential. My favorite model is the Dyson Purifier Cool TP07, which doubles as a fan and continuously sends indoor pollution data to its companion mobile app. 

My pitbull Bradley sheds, so a good robot vacuum is a must. I currently use a premium Ecovacs Deebot that can both vacuum and mop, empty its own dustbin, and wash its own mop cloth. 

For fitness, I like to mix up my routine with cycling, indoor rowing, running, and strength training in addition to yoga. I take classes on the Tonal 2 smart strength training machine, I row indoors on an Aviron machine, and track my beach runs with an Apple Watch while listening to music on my Apple AirPods Pro. On the weekends, I love riding e-bikes like the rugged, beach-friendly Aventon Aventure for fun and fitness.

My job involves a lot of virtual meetings, so a quality webcam, microphone, and ring light are important. I use the Jabra PanaCast 20 webcam, the Elgato Wave: 3 microphone, and a Yesker tripod ring light. 

As for my preferred phone platform, I'm an iPhone person, but I've also extensively used Android for product testing.

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