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Audience's New Chip Promises Clear, Cheap Calls

 & Sascha Segan Former Lead Analyst, Mobile

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BARCELONA—Cheap calls may become much clearer thanks to a new chip from Audience, which could bring much better noise-cancellation to inexpensive feature phones.

Audience makes noise cancellation and voice-quality-improvement technology for several of the top smartphone makers including HTC, Pantech, Samsung, and Sony. Its technology may also be built into the iPhone 4S, although the company steadfastly refuses to confirm or deny that.

But up until now, you've needed two microphones, and a few extra dollars, to play Audience's game. That lets the chip sort your own voice out from background noise, as well as do other tricks like enhancing the tones a specific listener can hear or even slowing down speech when it's too fast.

"It's not just noise suppression, it's a whole bunch of technologies," Andy Keane, Audience's Vice President of Marketing said. "If you're in a restaurant and you have this technology, you don't have to talk loudly, for instance."

That changes with the new ES110 chip, which will hopefully appear in phones by the end of this year. The ES110 is designed for the huge number of simple voice-and-text phones sold around the developing world, but we'll probably see it in texting phones and low-cost, prepaid smartphones in the U.S. as well.

"There's amazing penetration for these phones. They ship in huge numbers. But the primary problem is poor voice quality; it's terrible. [Manufacturers] aren't paying attention to the primary use case, which is voice; they just get the reference design," Keane said.

Processing sound from just one microphone means "we don't get all the cues from the two mics, but we get enough," he said. The ES110 uses Audience's algorithms to filter out "nonstationary noise," such as the surrounding noises on mass transit, he said.

"If someone's talking right beside you, this will filter out his voice," he said.

Audience's "Siri Mode"

Keane also wanted to talk up Audience's "ASR Assist" mode, which helps phones process voices into forms computers can understand.

This sounds to me like the technology widely considered to be built into the iPhone 4S's processor, to help Siri understand what people are saying.

Keane wouldn't confirm this, of course, but later said, "I can't say that it isn't enabled anywhere."

The mode happens to be built into Audience's ES305 chip, which has been appearing in phones since at least November 2011. But the "Siri mode"–that's my phrase, not Keane's–just hasn't been enabled in software on most of those devices. According to Chipworks, the ES305 is in Samsung's Galaxy Note. If more phones want to use electronic voice-recognition systems, firms should consider enabling this feature, Keane said.

"The handset maker can't simply turn it on and off," Keane noted. "We need a carrier spec, and for the OS provider and the speech recognition people to basically say, this is something we should do."

For more, see our complete Mobile World Congress coverage.


About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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