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Send. 2.0

 & Neil J. Rubenking Principal Writer, Security

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology.

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Send. 2.0 - Send. 2.0
4.0 Excellent

The Bottom Line

Ordinary email messages are subject to accidental or deliberate exposure as they travel between servers. The Send service lets you send messages and attachments in encrypted form. It's free for you and free for message recipients.

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Pros & Cons

    • Encrypts email and attachments.
    • Easy for both sender and recipient.
    • Free Outlook Add-In automates sending encrypted messages and automatically decrypts them when received.
    • Encrypted email allows plain text only, no formatting.
    • Limits on number and size of messages sent.

Send. 2.0 Specs

Free: Yes
OS Compatibility: Windows 7
OS Compatibility: Windows Vista
OS Compatibility: Windows XP
Tech Support: email
Tech Support: Forum
Tech Support: knowledge base
Tech Support: Twitter.
Type: Business
Type: Enterprise
Type: Personal
Type: Professional

In days of yore, before official postal services, sending a letter often entailed finding a helpful traveler headed in the right direction. The letter might pass through various hands before eventually arriving at its destination—with its wax seal intact, you hope! Modern email, while faster, isn't entirely different. Every message passes through a number of servers before it reaches you, and all along the way its text is vulnerable to snooping. Send. 2.0 (free) safeguards your sensitive email using high-powered encryption. Snoops just can't break the seal.

No Installation; Just Go!
Getting started is totally simple. The Send Technology home page features a Web form to enter your email address, recipients, subject, attachments, and message text. If you don't already have a free Send account you'll be invited to create one upon entering your email address. The account-creation process requires an activation code that's delivered via email. This prevents malefactors from setting up a Send account in your name.

Recipient addresses automatically go into your online Address book. You can add attachments to the message, up to a total size of 10 MB. If desired you can define a signature that's automatically appended to all messages. Messages are plain text only; for fancy formatting you'll need Send. Pro ($5/month direct, 4 stars). Check the box to receive a copy of the message, if you wish, and click the button to send. Done!

You can also import your Gmail or Outlook contacts into the Address book. As you start typing in the recipients area Send will offer a list of matching contacts for easy selection.

In some ways Send resembles VaporStream ($79 direct, 3.5 stars). Both allow online creation of secure email messages, and in both cases those messages vanish. But where Send messages vanish after a week, VaporStream messages vanish immediately after being read. VaporStream is designed to let people communicate without leaving an audit trail, while Send simply aims to transmit messages that can't be intercepted.

The Recipient's View
Your email messages and attachments don't get delivered directly to the recipient's Inbox. In their place comes notification that a secure message is available. The link to view the secure message has the decryption key for your particular message embedded in it. For security, the company doesn't retain that key anywhere; they can't decrypt the stored message.

On the first visit, each recipient will need to set up a free Send account. The process is quick and simple. It doesn't even include the activation code step required when you set up an account manually. Once logged in the recipient can view the message, download any attachments, or send a secure reply. And of course each recipient can use that new free account to send more secure messages.

Final Thoughts

Send. 2.0 - Send. 2.0

Send. 2.0

4.0 Excellent

Ordinary email messages are subject to accidental or deliberate exposure as they travel between servers. The Send service lets you send messages and attachments in encrypted form. It's free for you and free for message recipients.

Get It Now

Buy It Now

About Our Expert

Neil J. Rubenking

Neil J. Rubenking

Principal Writer, Security

My Experience

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that fateful meeting, I’ve become PCMag’s expert on security, privacy, and identity protection, putting antivirus tools, security suites, and all kinds of security software through their paces.

Before my current security gig, I supplied PCMag readers with tips and solutions on using popular applications, operating systems, and programming languages in my "User to User" and "Ask Neil" columns, which began in 1990 and ran for almost 20 years. Along the way, I wrote more than 40 utility articles, as well as Delphi Programming for Dummies and six other books covering DOS, Windows, and programming. I also reviewed thousands of products of all kinds, ranging from early Sierra Online adventure games to AOL’s precursor Q-Link.

In the early 2000s, I turned my focus to security and the growing antivirus industry. After years of working with antivirus, I’m known throughout the security industry as an expert on evaluating antivirus tools. I serve as an advisory board member for the Anti-Malware Testing Standards Organization (AMTSO), an international nonprofit group dedicated to coordinating and improving testing of anti-malware solutions.

The Technology I Use

Much of the testing I do, particularly testing with real-world ransomware, is just plain dangerous. To perform such tests safely, I sequester them inside virtual machines managed by VMWare Workstation. For cross-platform testing, I use a MacBook Air, a Google Pixel 4, and a 6th-generation iPad.

I rely on my Delphi coding skills to create and maintain small applications. These include programs to check whether an antivirus correctly handled the malware it detected, launch dangerous URLs and record the security program’s reaction, and analyze the malware that I collect for use in testing. I also wrote a tiny browser and text editor for use in testing security apps that have predefined reactions for known products.

I do my writing and research on a Dell OptiPlex desktop, relying on Microsoft Word (my fingers know all the shortcuts). Many of my articles include charts and analysis; Excel is my go-to for those. When work hours end, though, I escape the bounds of Microsoft and Windows. There’s an iPhone in my pocket, I relax with my oversized iPad, and my Kindle Oasis is always loaded with the best science fiction and fantasy.

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