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SaneBox (for iPhone)

 & Jill Duffy Contributor

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 - iPhone Apps
5.0 Exemplary

The Bottom Line

SaneBox turns your inbox back into the inbox it was meant to be by weeding out unimportant messages. With additional features to snooze emails, track when people don't reply, and more, it's an Editors' Choice winner and a receives a rare five-star rating.
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Pros & Cons

    • Incredible features that make email work again
    • Great customizations
    • Easy to use
    • Sends too many emails (without irony)

SaneBox ($6 per month) is an amazing email service that makes your existing email inbox more manageable. (I'll describe in more detail how it works in a bit.) A new iPhone app, also simply called SaneBox (for iPhone) is free to download and gives you a new way to view emails that SaneBox has swept out of your inbox and into special folders, where they're less likely to distract you.

When I met recently with Dmitri Leonov, SaneBox's vice president of growth he explained that this new app came about as a result of user demand, rather than a push from within the company itself. (See a five-minute cut of the interview in the video below, and the uncut interview later this month in my weekly Get Organized series.) Many existing SaneBox users will find the app doesn't add much to the core SaneBox experience. But some may prefer a custom app designed specifically for reviewing those less important or unimportant messages. The core SaneBox experience takes place in your existing email account, whether that's Gmail, Outlook, or some other service, so you still get all that SaneBox has to offer if you use the stock Mail app or even Gmail's standalone app.

When you first sign up for SaneBox, it creates one folder by default in your existing email, called @SaneLater. The service looks at all the metadata that your email service preserves, such as whether you've replied to messages from a certain sender, and if so how quickly, or whether you tend to trash certain kinds of messages quickly. It uses that information to make judgment calls about which messages are important (and thus remain in the inbox) and unimportant, in which case they get swept into the @SaneLater folder. You can add more folders, including a "snooze" folder called @SaneTomorrow, that keeps messages out of sight until the next day, when it returns them to your inbox and marks them as unread.

The app shows a list of different SaneBox folders, and a selection for your inbox, but not other folders you may have created in your email program. So for example, my email account has a folder called "2013 TRAVEL," which doesn't even show up in the SaneBox app.

You can review the messages in any of these folders, process messages in bulk (e.g., select a bunch and delete them), or use the app to further "train" SaneBox regarding which messages should remain in the inbox and which ones truly are unimportant.

But here's the thing: You can do all that from the Mail app and the Gmail app already.

The SaneBox app is free to download, and existing SaneBox users may want to check it out just to see if they prefer this interface to their other mobile email apps. But you won't get anything special out of it other than a custom view. If that changes—and I hope it does; I hope the app eventually grows to offer something unique that you can't get from any other app—I'll be sure to let you know with an update to this review.

If you're not a SaneBox user, you should sign up for it immediately, especially if you struggle with email overload and want to be more organized with email. SaneBox is a PCMag Editors' Choice service, and one that I personally recommend to busy professionals.

Final Thoughts

 - iPhone Apps

SaneBox (for iPhone)

5.0 Exemplary

SaneBox turns your inbox back into the inbox it was meant to be by weeding out unimportant messages. With additional features to snooze emails, track when people don't reply, and more, it's an Editors' Choice winner and a receives a rare five-star rating.

Get It Now
Best DealGet a Free 14 Day Trial

Buy It Now

Get a Free 14 Day Trial

About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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