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Report: India Rejects RIM's Solution for BlackBerry Monitoring

 & Leslie Horn Reporter

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India's telecommunications department has rejected a solution from Research in Motion regarding the monitoring of its networks in the country, according to a Friday report.

According to a Sept. 28 internal memo from the country's Department of Telecommunications, officials have been unable to find a solution for monitoring information on BlackBerry Enterprise Service (BES) and BlackBerry Messenger, the Economic Times of India reported.

RIM said in a statement that details about its discussions with Indian officials are confidential, but that talks are continuing.

India originally threatened to shut down BlackBerry service in the country in August if RIM didn't hand over access to its corporate e-mail service and instant messenger. On Aug. 30, the company was given a 60-day reprieve while Indian officials reviewed an industry forum suggestion from RIM.

India said it should be privy to data traveling over RIM's network in order to prevent terrorist attacks. The central government recently directed all mobile phone companies to install interception technologies that can monitor BlackBerry services, the Times said. RIM, however, has repeatedly said that it cannot provide access to encrypted data that travels over its BES network.

"In order to provide corporate customers with the necessary confidence that the transmission of their valuable and confidential data is completely secure, the BlackBerry security architecture for enterprise customers was purposely designed to exclude the capability for RIM or any third party to read encrypted information," RIM said in August. "RIM would simply be unable to accommodate any request for a copy of a customer's encryption key since at no time does RIM, ever possess a copy of that key."

India has set an Oct. 31 deadline for RIM to hand over the encryption keys and codes before the services are banned. If that happens, it could be a big blow the Canadian telecom company, which has more than one million customers in India, the Times said.

"There unfortunately continues to be a lot of contradictory, misleading and inaccurate information circulating on the topic of lawful access matters in India," RIM said in a statement. "Although the details of any regulatory discussions between RIM and the Government of India are confidential, RIM can confirm that discussions continue to be constructive and RIM remains optimistic that a positive outcome can be achieved."

"RIM also confirms that it continues to approach lawful access requirements in India within the framework of the core principles that were publicly communicated by RIM on August 12," the company concluded.

The controversy in India isn't the only roadblock RIM has faced this fall. Saudi Arabia and the United Arab Emirates had similar concerns related to data monitoring. RIM is still in talks with the Saudi government, but a ban is set to go into effect in the UAE on Oct. 11.

Editor's Note: This story was updated at 12:45pm Eastern with comment from RIM.

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Leslie Horn

Leslie Horn

Reporter

Leslie Horn joined the PCMag team as a news reporter in the fall of 2010. She covered a wide range of topics, from digital media to the latest Apple rumor. After graduating with a degree in Magazine Journalism from the University of Missouri, she wrote for Out & About, a travel guide in coastal Maine. One of her favorite reporting experiences was covering the 2008 Olympics from Beijing. She travels every chance she gets; a favorite trip was backpacking along the coast of Brazil. Though she was born and raised in Dallas, Texas, Leslie embraces life as a New Yorker.

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