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In 'Hello,' Adele Uses a Flip Phone Because She's Talking to 2005

 & Sascha Segan Former Lead Analyst, Mobile

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Singer Adele is back with a new music video for "Hello," and it brings some retro tech to her retro musical sensibility. Apparently, people on social media are flipping out over her use of an old flip phone in the video, but it's clear that the video doesn't reflect current gadget obsessions—quite the opposite, in fact.

The song, and the video, are about the past—mulling over the past, delving into a past relationship, and trying to resurrect it. The singer is emotionally trapped in the past, trying to call her ex over and over again, and wandering out into a psychological landscape of flashbacks and overgrown, abandoned buildings to illustrate what's going on in her head. Director Xavier Dolan uses a sepia filter and progressively older communication technology to make a point. First Adele has her 2005-era Samsung flip phone:

Adele

Adele

Then she's seen dialing on a home push-button phone:

Adele

And finally, there's an abandoned British phone box with a decades-old rotary phone in it:

Adele

I spent way too long plugging through PhoneArena and my own memory to nail down Adele's phone model: the "Samsung" logo is above the screen, and there's a small, raised, circular external camera. Samsung released a bunch of models like this in the 2003-2007 time frame, such as the E600, E620, and S342i, but I couldn't figure out which one exactly matched. (If you can, tell me in the comments.) One thing's clear, though—this phone is at least 10 years old. In a cabin like this, festooned with items like an electric typewriter and an old flip-up address book, it's not a statement about retro tech—it's a statement about being trapped in the past, emotionally, and wanting to reconnect with it.

Her boyfriend is very visibly carrying a Motorola V235, a flip phone that was popular in 2005-2006. That scene is a flashback, of course. If this is, in fact, a flashback to 2005, Adele would have been just 17.

Adele

About Our Expert

Sascha Segan

Sascha Segan

Former Lead Analyst, Mobile

My Experience

I'm that 5G guy. I've actually been here for every "G." I reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also wrote a weekly newsletter, Fully Mobilized, where I obsessed about phones and networks.

My Areas of Expertise

  • US and Canadian mobile networks
  • Mobile phones released in the US
  • iPads, Android tablets, and ebook readers
  • Mobile hotspots
  • Big data features such as Fastest Mobile Networks and Best Work-From-Home Cities

The Technology I Use

Being cross-platform is critical for someone in my position. In the US, the mobile world is split pretty cleanly between iOS and Android. So I think it's really important to have Apple, Android and Windows devices all in my daily orbit.

I use a Lenovo ThinkPad Carbon X1 for work and a 2021 Apple MacBook Pro for personal use. My current phone is a Samsung Galaxy S21 Ultra, although I'm probably going to move to an Android foldable. Most of my writing is either in Microsoft OneNote or a free notepad app called Notepad++. Number crunching, which I do often for those big data stories, is via Microsoft Excel, DataGrip for MySQL, and Tableau.

In terms of apps and cloud services, I use both Google Drive and Microsoft OneDrive heavily, although I also have iCloud because of the three Macs and three iPads in our house. I subscribe to way too many streaming services. 

My primary tablet is a 12.9-inch, 2020-model Apple iPad Pro. When I want to read a book, I've got a 2018-model flat-front Amazon Kindle Paperwhite. My home smart speakers run Google Home, and I watch a TCL Roku TV. And Verizon Fios keeps me connected at home.

My first computer was an Atari 800 and my first cell phone was a Qualcomm Thin Phone. I still have very fond feelings about both of them.

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