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Consumer Reports Fails to Recommend Verizon iPhone 4, Citing Antenna Issues

 & Chloe Albanesius Executive Editor, News

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When the Verizon iPhone 4 made its debut earlier this month, one question many people had was whether the Verizon smartphone would suffer from the "death grip" problem that plagued the AT&T version last summer.

Consumer Reports, which made headlines last year for failing to recommend the popular iPhone 4 because of the "death grip" issue, has weighed in on the Verizon version, and did not like what it saw.

"Given our findings, we believe the possibility exists for individual users to experience the [death grip] problem since low signal conditions are unavoidable when using any cell-phone network," the publication wrote in a Friday blog post. "For that reason, we are not including the Verizon iPhone 4 in our list of recommended smart phones, despite its high ranking in our Ratings."

Overall, Consumer Reports found that the Verizon iPhone 4 has a problem that could result in dropped calls or the inability to place calls in weak signal conditions.

"It can occur when you hold either version of the phone in a specific but quite natural way in which a gap in the phone's external casing is covered," the publication said. "The phone performs superbly in most other respects, and using the iPhone 4 with a case can alleviate the problem."

In the wake of the "death grip" controversy, Apple temporarily provided buyers with a free case that solved the problem. That program expired in the fall, however, and it has not been extended to buyers of the Verizon version.

PCMag mobile analyst Sascha Segan tested the Verizon iPhone in our labs, and experienced the death grip with the Verizon iPhone. He noted, however, that that it's been shown before that various phones have varying "death grips," though it's easier to create a death grip on the iPhone than on certain competitors. It was also easier to recreate the phenomenon on an AT&T iPhone than a Verizon one.

PCMag editor Lance Ulanoff also tackled the death-grip issue in his analysis of the Verizon iPhone 4.

For more, see PCMag's full review of the Verizon iPhone 4 and the slideshow below.

About Our Expert

Chloe Albanesius

Chloe Albanesius

Executive Editor, News

My Experience

I started out covering tech policy in DC for The National Journal, where my beat included state-level tech news and all the congressional hearings and FCC meetings I could handle. I later covered Wall Street trading tech before switching gears to consumer tech. I now lead PCMag's news coverage.

My Areas of Expertise

Getting my start in DC means I still have a soft spot for tech policy; Congressional hearings can sometimes be as entertaining as a Bravo reality show, for better or worse. But PCMag is all about the technology we use every day, as well as keeping an eye out for the trends that will shape the industry in the years ahead (or flop on arrival). I've covered the rise of social media, the iOS vs. Android wars, the cord-cutting revolution that's now left us with hefty streaming bills, and the effort to stuff artificial intelligence into every product you could imagine. This job has taken me to CES in Vegas (one too many times), IFA in Berlin, and MWC in Barcelona. I also drove a Tesla 1,000 miles out west as part of our Best Mobile Networks project. Of late, my focus is on our hard-working team of reporters at PCMag, guiding and editing their robust coverage.

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