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Foursquare Investing in Business Outreach

 & Jill Duffy Contributor

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Foursquare check in

Foursquare, the site that enables virtual check-ins, recently relaunched its business outreach section to make it easier for merchants to get on the geo-location bandwagon and join the Foursquare community.

The improvements relate to how Foursquare educates businesses, from small mom-and-pop shops to international chains, about the value of joining the community. In particular, the site encourages business to claim their venues, or officially take ownership of a check-in spot that users are already logging as places they visit (read our related review of Foursquare 2.2 for iPhone).

To further entice new businesses to join, Foursquare emphasizes its free Merchant Platform and associated Venue Stats dashboard. The dashboard lets business owners and managers track customer loyalty trends, see the prior locations of patrons, and reward customer loyalty with prizes, mobile coupons, and other offers.

A number of screenshots have also been added that may help businesses train their staff on how to process promotions and discounts offered through Foursquare. It even goes so far as to suggest that businesses might want to register a unique point-of-sale code for each offer.

The company is poised for more growth this year, having raised $20 million last summer—enough cash to easily see it through to the end of 2011, Foursquare co-founder Dennis Crowley told Reuters recently.

Additionally, in 2010 the company saw close to 382 million check-ins worldwide, or 3,400 percent growth. As of December 2010, the company claims to have more than 5 million users, presumably ready and waiting to be lured into new businesses near them.

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About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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