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Tips for Keeping Your Chromebook Safe Online

 & Jill Duffy Contributor

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Google makes a lot of claims about the inherent security of Chromebooks. And many of them are true. These low-cost laptops-with-limitations certainly do protect you by encrypting locally stored data, blocking traditional malware installs (because you can't technically install anything), and protecting you from phishing attacks (by warning you through its phishing-detection system). But bear in mind that Chromebooks rely heavily on the Internet and make use of cloud storage services, which by their nature could put your data at risk.

Regardless of how secure you think your Chromebook is, it can probably be safer.

To get some tips on how, I spoke with PCMag security analyst Fahmida Y. Rashid. Here's what she shared with me.

1. Use a VPN
Because Chromebooks rely heavily on the Internet, you should absolutely be familiar with and know how to enable a VPN service.

Any time you use free, open Wi-Fi, whether at a conference, on a university campus, or at a coffee shop, you should assume that somebody can interfere with your data.

VPN services provide a layer of protection any time you use free, open Wi-Fi networks. They prevent marketers, hackers, and possibly even the government, from snooping on your activity. Most VPN services reassign a new IP address to your computer, which masks your actual geographic location and therefore hides some identifying information about you, your computer, and where you are. They also encrypt information that flowing between your computer and the Internet.

Chromebook VPN settingsThere are a number of free VPN services as well as many low cost VPN services (here are 10 you should know about). Setting up one on a Chromebook, however, is kind of tricky because not all VPN services work.

Chromebooks only support three kinds of VPN: L2TP over IPsec with PSK; L2TP over IPsec with certificate-based authentication; and OpenVPN. Of all the services I investigated, VyprVPN had the most clear instructions for installing VPN on Chromebooks, specifically. VYPR isn't free, but if you've been looking for a good VPN service to use on multiple machines, including a Chromebook, it could be a good option. (Prices available online.) If you're interested in using a different service, you can read the Google's own instructions for installing VPN on a Chromebook.

2. Make Use of Guest Mode
Any time you're just surfing the Web and not doing anything that requires your Google ID, you should make use of the Guest-mode feature on your Chromebook.

The true purpose of Guest mode is to allow your friends to use your Chromebook without giving them access to your Google account. Since Google associates everything you do with your account, you may not want whatever it is your friends do to be associated with you, your Google history, and the advertisements and search results that Google is tailoring to your activity. You can also use Guest Mode to make sure any particular one of your online sessions is excluded from other information Google collects about you, too.

Note that browsing data from guest sessions aren't saved, but Google warns that some websites still may have records of the visit.

To enable the guest-browsing mode, select Browse as Guest from the shelf at the bottom of the screen, or use the keyboard shortcut Ctrl+Shift+Q. In Guest Mode, guests (or you) can visit websites and download files but can't install apps from the Chrome store.

When you're finished and want to return to your regular Chromebook activities associated with your Google account, select Exit guest (or use the same keyboard shortcut, Ctrl+Shift+Q).

3. Avoid Phishing Scams, Beware of Suspicious Apps (i.e., Use Your Head)
By default, phishing and malware alerts are turned on in your Chromebook. You can disable them, but I wouldn't recommend it. Pay attention to those alerts when they appear.

As with any technological device, an ounce of common sense goes a long way. As much is your Chromebook steels itself naturally against malware, there's always a chance that you could download a spammy or scammy Chrome extension or app. The good news is the threats in the Chrome store are few. Nevertheless, don't install anything that looks suspicious. And never click on suspicious email links; that's how you get phished. While this may be more general common sense than Chromebook-specific advice, it's always good to keep in mind.

Shopping for a Chromebook?
If you're in the market for a Chromebook, here are a few of the latest models, with links to full reviews:



Get Organized is a weekly series of articles on PCMag.com to help you keep your digital files and online life organized. Check back every Monday for new tips. For more from Jill Duffy, follow her on Twitter @jilleduffy. And check out the Get Organized book:

"Get Organized: How to Clean Up Your Messy Digital Life" by Jill Duffy on Ganxy

About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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