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How to Back Up Your Facebook Data

 & Jill Duffy Contributor

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Facebook users get shaken up every few weeks with some kind of threat, whether it’s regarding privacy issues from within the social network itself, or outside sources—like the now-rescinded threat from Anonymous to destroy Facebook entirely in November. If your photos, friends’ contact information, and other important data are wrapped up in your Facebook account and nowhere else, it’s not a bad idea to download a copy of all of it (and back up your other data, too) for safe keeping.

The site does permit users to download a Zip file of all their Facebook data, including wall photos, profile pictures, and messages, but I doubt many users have gone through the process, so few know how it actually works—what happens, how long it takes, and what steps are required.

The company makes it sounds easy enough, but in typical Facebook fashion, it's a lot trickier than you'd think. It took me about 80 minutes, start to finish, although most of that time (an hour) was spent waiting for an email for verification. It also took me two shots before I passed the verification test, and seeing as I am indeed who I say I am, I was rather surprised the test was so hard that I couldn't pass it the first time around. It's not a fool-proof test by any means, as you'll see in this step-by-step walkthrough of the process, complete with screens shots at every stage.

On the one hand, it does seem like Facebook made a good faith effort at security. It makes sense that it should be tough to download all your data from the site that hosts more user-uploaded personal information than perhaps any other. On the other hand, the verification process is very odd, and it wouldn't be hard for someone who's not you to pass it if they did a little poking around online.

Before you try to back up your Facebook photos, message history, and information, make sure you know what you're getting into, and set aside enough time to do it. November 5 is sooner than you think.

1. Find the Link
Go to Account (upper right).

Select Account Settings.

Find and click the little link at the bottom that reads "Download a copy of your Facebook data" (why doesn't it appear in bold like the other important items on the page?).

Click Start My Archive.


2. Wait (and Wait) for an Email
Wait for an email letting you know the archive has been created. For me, this step took about an hour (although the Facebook account I used to test didn't have very much in it, so it could take longer for others).

Next, you have to verify your identity through a multi-step process. Part 1 makes sense to me, but the second part is awfully strange.

3. Verify, Part 1
Click the link in the email that you received. It will take you to a Facebook page, where you have to re-enter your password. Then the process really gets going...

4. Verify, Part 2
Before you can download your file, Facebook requires that you verify you are who you say you are by identifying five of your friends tagged in photos, which is a lot harder than it sounds if you have friends who tag pictures of dogs, babies, cartoons, as themselves... or if they're wearing a snorkel mask.


For each chance, two photos appear, and you have to figure out who is tagged in them (it's the same person in both images) from a multiple choice list. Take a look at the image above to see what I mean. Even if I know that person, I don't know if I can correctly identify her from those photos. You get two opportunities to skip a set of images if you can't identify the person from a multiple choice list.


5. What Happens if You Fail?
I failed! The fail screen basically says, "Sorry, no dice. Try again some other time or contact support." I went back to my email, clicked the link again, and was able to take another stab at identifying people immediately.

What's Actually Included?
The second time around, I passed, so I was then able to download a Zip file with all my information. But what kind of information do you actually get?

My package was split into two main folders: HTML and Photos. The photos folder contained more subfolders: Profile Pictures and Wall Photos. The HTML folder contained ten files: eight HTML files, one CSS file, and one tiny gif of a lock icon.


Making Sense of the Files
The HTML files only contain your information—not the whole Facebook look and feel—so if you're unfamiliar with HTML, be prepared for them to look kind of flat and uninteresting. The CSS file applies some styling to the page, like fonts, but not much, as you can see from the image. But at least all the information you've posted or received is at hand.


You can see in my "messages" HTML file (top) all the messages I've sent and received through both direct messaging and instant messaging (Chat). On the bottom you can see all my wall posts and all my friends’ comments. Notice how every entry has the date and time record included, too.

The photos that download with your files appear to be the original size that you uploaded, although I had very few photos on this account and can only confirm that mine were returned to me at original size.

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About Our Expert

Jill Duffy

Jill Duffy

Contributor

My Experience

I'm an expert in software and work-related issues, and I have been contributing to PCMag since 2011. I launched the column Get Organized in 2012 and ran it through 2024, offering advice on how to manage all the devices, apps, digital photos, email, and other technology that can make you feel overwhelmed. That column turned into the book Get Organized: How to Clean Up Your Messy Digital Life. I was also the first product reviewer at PCMag to test fitness gadgets, including everything from early Fitbits to smart bras.

Currently, I'm passionate about the meaning of work and work culture, and I enjoy writing about how managers and employees can communicate better, with or without software. My most recent book is The Everything Guide to Remote Work. I also love a good workplace drama. 

In addition to writing about work, I cover online education, focusing on learning for personal enrichment and skills development. I have a soft spot for really good language-learning software. Although I grew up speaking only English, some twists and turns in life led me to learn Spanish, Romanian, and a bit of American Sign Language. I've studied at the university level, as well as at the Foreign Service Institute, where US diplomats and ambassadors learn languages.

My writing has also appeared in WIRED, the BBC, Gloria, Refinery29, and Popular Science, among other publications.

Follow me on Mastodon.

The Technology I Use

Squeezing every last bit of usage out of the devices I already own is the only way I can tolerate my personal consumption. In other words, I do not own the latest cutting-edge technology. I buy things that will last and try to take care of them.

My life is organized by Todoist, and my notes live in Joplin. Where would I be without Dashlane as my password manager? Probably locked out of all my many online accounts—I have more than 1,000 of them.

When I share my contact information, it's an excruciatingly long list of phone numbers, messaging apps, and email addresses, because it's essential to stay flexible while also remaining somewhat mysterious.

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